Suman L
Human Resource
Bengaluru,KA
Summary
HR professional with solid background in employee management and recruitment strategies. Proven ability to streamline HR processes and foster collaborative work environment. Reliable team player with flexible approach to changing business needs and strong interpersonal and organizational skills.
Overview
9
9
years of professional experience
Work History
HR Associate
LTM
10.2023 - Current
- Address day-to-day employee queries related to HR policies, benefits, time off, and payroll via ticketing tools.
- Managed and documented employee attendance, leave records, and shift schedules in the company’s system.
- Resolved team escalation emails promptly.
- Coordinate with vendors for insurance, background checks, HR tools, and compliance support.
- Generate MIS reports, dashboards, and periodic HR analytics for leadership.
- Delivered regular feedback to enhance policy implementation and improvisation for the C&B team.
- Assisted in the submission of expense claims.
- Issuing letters and certifications as per employee requests.
- Maintained a comprehensive working knowledge of HR policies and legislation, establishing faultless compliance standards.
- Managed confidential employee information with discretion and integrity.
- Prepared weekly reports by gathering and organizing data and information, ensuring compliance with requirements.
- Participated in the Allhands meeting with the leadership team.
- Offered assistance to team members during their learning process.
- Provided emergency call support.
- Leveraged manual testing methodologies to support the end-to-end building of an AI tool.
HR Consultant
Harman international
11.2019 - 04.2021
- Enhanced operational efficiency through the optimization of off-boarding procedures
- Served as the liaison between employees and stakeholders
- Track and monitor SLAs across the offboarding process.
- Enhanced tracking of employees’ L & D trainings.
- Collaborated with four BUHRs to streamline and enhance backend processes
- Coordinated and executed employee engagement events.
- Arrange skip-level meetings.
- Handled employee queries through various channels including email, telephone, and in-person interactions
- Utilized Excel to compile and present reports
- Implemented mass mailing technique utilizing Macros.
HR Analyst
Capgemini (Joules to watts)
06.2018 - 08.2019
- Engaged in the Employee Data Management process.
- Responsible for weekly reports under categories such as Banking, Citizenship, Dependence, N+1, and Supervisor using Excel.
- Conducted employee database reviews, and actively participated in the HR business unit.
- Coordinated reward and recognition events, categorizing employees based on different divisions.
- Implemented macros to enhance efficiency in mass mailing.
- Monitored and managed ticket SLAs.
- Managed smooth coordination of credential creation for Liquid Hub employees, as the designated point of contact at Capgemini India during the merger period.
- Participated in weekly pan-Indian HR calls, discussing ongoing challenges and day-to-day activities.
- Successfully applied knowledge of SAP and PeopleSoft applications.
- Conducted UAT manual testing to facilitate a seamless transition.
HR Recruiter
Firon consulting
11.2017 - 05.2018
- Improved end-to-end recruitment processes through management and coordination.
- Streamlined bulk hiring processes to enhance recruitment efforts.
- Compiled detailed reports on recruitment metrics to assess performance.
Education
MBA - Human Resource Management & Marketing
Maharaja Institute of Technology -VTU
Mysore06-2017
Bachelor's degree - Commerce
Maharshi First Grade College
Mysore06-2015
Skills
Recruitment process
HR operations
SAP HR
SuccessFactors management
ServiceNow management
Dashboard creation using Excel
Individual contributor
Excellent team player
Timeline
HR Associate
LTM
10.2023 - Current
HR Consultant
Harman international
11.2019 - 04.2021
HR Analyst
Capgemini (Joules to watts)
06.2018 - 08.2019
HR Recruiter
Firon consulting
11.2017 - 05.2018
Bachelor's degree - Commerce
Maharshi First Grade College
MBA - Human Resource Management & Marketing
Maharaja Institute of Technology -VTU
Awards
Best Business Proposal Award in MBA during a Management fest.
Internship
Internship at Itseer Technologies Pvt Ltd on Impact of organizational culture on employee performances, 01/2017, 02/2017.
www.linkedin.com/in/sumanl-47a324123