Sumit Agarwal
Director - Product Engineering (R&D) Amadeus
Bengaluru
Summary
Director of Engineering with 19 years developing and applying new technologies and R&D for Travel, Investment Banking, Telecom (Intelligent Networks) and Medical domains with good communication skills.
Adept in learning and implementing new technologies and products. Specialties: Software Product Development, drive engineering excellence, deliver to improve customer experience
Overview
18
18
years of professional experience
12
12
years of post-secondary education
4
4
Languages
Work History
Director of Engineering ( R&D)
Amadeus Labs
Bangalore
05.2024 - Current
- Accountability: Global Head of Content & Configuration, Hotel Migration for Hospitality IT Product(s)
- Built 90 people strong high performance engineering teams across 5 globally owned teams.
- Successfully deliver to MGM onto ACRS products for Configuration, Migration and Enterprise Distribution - 5000 rooms across 31 properties
- Strategy: Lead business and technical strategy for Mid-Market to Enterprise solutions, build towards platform
- Leadership: Manage multiple teams, influence changes, and build strong engineering teams.
- Collaboration: Work with Program, Product, Design, and Customer Support teams
- Platform: Develop an open platform and lead companywide initiatives
- Delivery Excellence: Ensure product security, scalability, and cloud readiness
- People: Develop Key talent and Engineering Leadership across various experience level, consistently high engage score of 4.35/5, high leader scorecard across R&D
Sr Manager Engineering (R&D)
Amadeus Labs
Bangalore
10.2021 - 05.2024
- Accountable for Delivery and Product evolution for multiple Engineering teams (Booking Engine, Content and Configuration, Data Migration)
- Significantly Improved Time to Market for critical customers from yearly to weekly release to customers.
- Improved delivery quality, Mean Time to Recovery, address Vulnerability and drive engineering results
- Build Strong Engineering Teams Ensure Product Stability and Quality.
- Turn Around tech teams from low morale/productivity to continuously improving high impact engineering teams
- Improved team velocity from 40 to 100
- Improved defect density and System Stability Index for optimal CSAT.
- Build strong engineering teams, drive the Roles and responsibilities / RACI matrix
- Provided strong leadership to enhance team productivity and morale.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
Engineering Manager (R&D)
Baxter International Inc.
Bangalore
10.2020 - 10.2021
- Accountable and Responsible for the development/delivery across various platforms for the Medical Delivery team at Baxter R&D
- Evangelize next generation Medical Devices for patient monitoring and eliminate preventable harm using smart data analytics.
- Driving POCs for Product Integrations with Patient Monitoring Systems of Baxter acquired companies.
- Defining and Evolving Product Roadmap and Strategy for R&D, Software Team (Infusion Pumps).
- Delivery ownership for the Bangalore R&D- Software Team, leading deliveries for the infusion pump suite of products.
- Resourcing, Motivating and guiding (technical, process) of 25+ highly skilled developers, principal engineers.
Assistant Vice President
Credit Suisse
Bangalore
07.2015 - 10.2020
- Lead (APAC) for Credit Risk Scenarios Stressing within Risk and Finance IT
- Accountabilities: Regulatory Delivery: Stress results computation of Counterparty credit risk / Market Risk for various regulatory requirements (FINMA/BASEL/PRA/ Country of Risk)
- Technical: Improving on existing technical stack using service-oriented architecture/performance improvement/BDD/automation/dev ops
- Leadership: Building, steering and training an efficient team from ground up towards continuous improvement and robust production support
- Managed to bring down regulatory reporting from monthly to weekly and trice weekly reporting - thereby reducing risk
- Managed and improved System Stability and build a horizontally scalable system to reduce runtime of the data models from 48 hrs to 12 hours to produce complex risk computations across with 2TB of scenarios based results
- Build strong collaboration across global engineering teams across Bangalore -Pune-London-Switzerland
Senior Associate Platform L2
Publicis.Sapient
Bangalore
08.2012 - 07.2015
- Accountabilities: Senior Developer /Lead for Clearing and Settlement (Client: Citadel Investment Group/Technologies)
- I was tasked with design / development of clearing systems for Fixed Income line of products (FICC/BONY(Domestic and International) /MBSCC
- I had the challenging task of working in a very lean team allowing direct interactions with business teams across geography
- High frequency Netting of Fixed Income trades being one of the clean deliverables with zero defects - reduced manual effort to save 4 hours critical time per trader.
- Learnings: Liaise with Business and Technology counterparts, Lean delivery model Design, Develop, Test and Deliver solutions
Senior Software Engineer (R&D)
Tecnotree
Bangalore
12.2006 - 08.2012
- SME and Development Lead, for Real Time Convergent Charging Platform
- Joined as Trainee Engineer with the team conceiving a new product ground up, Became an SME/Architect and lead trainer across Ireland and India for the new product.
- Delivered Call Detail Record Generation at 200 TPS scalable
- Started with implementation of Automated Test Bed for the product to be
- Involved in development of most product components / libraries
- Worked on core rating engine for accommodating Linear Programming Model for shared pricing (also called Multilevel / Multi Component charging)
- Mentored and trained teams across geographies
- Excellent learning experience with some of the best technology stalwarts
- Proposed and drafted RFP's for prospective clients as SME
Education
Master of Science - Computer Applications
Sikkim Manipal Institute of Technology
Sikkim 01.2004 - 01.2006
Bachelors in Finance - Finance
University Of North Bengal
Darjeeling 01.2001 - 01.2004
Matriculation - Metriculation
Goethals Memorial School
Darjeeling 01.1992 - 01.1999
Skills
Build Technology excellence, Global Engineering Teams & Leadership
Timeline
Director of Engineering ( R&D)
Amadeus Labs
05.2024 - Current
Sr Manager Engineering (R&D)
Amadeus Labs
10.2021 - 05.2024
Engineering Manager (R&D)
Baxter International Inc.
10.2020 - 10.2021
Assistant Vice President
Credit Suisse
07.2015 - 10.2020
Senior Associate Platform L2
Publicis.Sapient
08.2012 - 07.2015
Senior Software Engineer (R&D)
Tecnotree
12.2006 - 08.2012
Master of Science - Computer Applications
Sikkim Manipal Institute of Technology
01.2004 - 01.2006
Bachelors in Finance - Finance
University Of North Bengal
01.2001 - 01.2004
Matriculation - Metriculation
Goethals Memorial School
01.1992 - 01.1999
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