SUMIT CHAKRABORTY
Kolkata
Summary
ENCOURAGING MANAGER AND ANALYTICAL PROBLEM-SOLVER WITH TALENTS FOR TEAM BUILDING, LEADING AND MOTIVATING, AS WELL AS EXCELLENT CUSTOMER RELATIONS APTITUDE AND RELATIONSHIP-BUILDING SKILLS. PROFICIENT IN USING INDEPENDENT DECISION-MAKING SKILLS AND SOUND JUDGMENT TO POSITIVELY IMPACT COMPANY SUCCESS. DEDICATED TO APPLYING TRAINING, MONITORING AND MORALE-BUILDING ABILITIES TO ENHANCE EMPLOYEE ENGAGEMENT AND BOOST PERFORMANCE.
Overview
10
10
years of professional experience
Work History
SENIOR BUSINESS DEVELOPMENT EXECUTIVE
SIMPLY VYAPAR APPS PVT. LTD
11.2023 - Current
- EXCEEDED MONTHLY SALES TARGETS BY 60% THROUGH EFFECTIVE PROSPECTING AND RELATIONSHIP-BUILDING WITH CLIENTS
- CONDUCTED PRODUCT DEMONSTRATIONS AND PRESENTATIONS, RESULTING IN A 30% INCREASE IN SALES CONVERSIONS
- AFTER SALES SERVICE, MANAGED CUSTOMERS INQUIRIES AND COMPLAINTS, ENSURING TIMELY RESOLUTIONS AND HIGH CUSTOMER SATISFACTION.
AJIO TRENDS & RELIANCE JIO (ASSISTANT MANAGER)
RELIANCE INDUSTRIES PVT. LTD.
08.2020 - 11.2023
- ASSISTING THE STORE MANAGER IN DAILY OPERATIONS AND MANAGING THE OVERALL FUNCTIONING OF THE STORE.
- SUPERVISING AND TRAINING STORE STAFF TO ENSURE EXCELLENT CUSTOMER SERVICE AND OPERATIONAL EFFICIENCY.
- MANAGING INVENTORY LEVELS, STOCK REPLENISHMENT, AND PRODUCT DISPLAYS TO MAXIMIZE SALES AND CUSTOMER SATISFACTION.
- HANDLING CUSTOMER QUERIES, COMPLAINTS, AND ESCALATIONS IN A PROFESSIONAL AND TIMELY MANNER.
- MONITORING SALES PERFORMANCE, SETTING TARGETS, AND IMPLEMENTING STRATEGIES TO ACHIEVE SALES GOALS.
SALES TEAM HEAD
HIVELOOP TECHNOLOGY PVT. LTD.
09.2019 - 08.2020
- DRIVE MONTHLY TARGETS THROUGH THE TEAM OF BDE AND DRIVES SALES ACROSS FMCG & STAPLES
- RECRUITMENT OF BDE AND JR SALES EXECUTIVES, TO MAKE BEST TEAM
- CO-OPDINATES WITH SUPPLY TEAM FOR BEST PRICE AND PRODUCT GAP IN KOLKATA AREA
- DRIVES BUYER APP EDUCATIONS AND ENABLE ORGANIC BUYING AND RANGE SELLING PRODUCTS OF COMPANY
- DIVIDES & CASCADES TARGET ANONG HIS TEAM MEMBERS AS PER PIN CODE AND ENABLE FOCUSED BEAT EXECUTIONS
- CO-ORDINATES WITH OPERATIONS TEAM FOR DELIVERY & PAYMENT RELATED ISSUES, WITH MAINTAINED REPORT WITHIN THE TARGET.
SALES ASSOCIATE & INCHARGE
DENAVE INDIA PVT. LTD.
06.2017 - 08.2019
- OVERSEE DAILY OPERATIONS OF THE STORE, INCLUDING OPENING AND CLOSING PROCEDURES.
- DEVELOP AND IMPLEMENT STRATEGIES TO DRIVE SALES AND IMPROVE STORE PERFORMANCE.
- MANAGE STORE STAFF, INCLUDING SCHEDULING, TRAINING, AND PERFORMANCE EVALUATIONS.
- MAINTAIN A SAFE AND SECURE STORE ENVIRONMENT FOR CUSTOMERS AND STAFF.
- MONITOR INVENTORY LEVELS AND ORDER NEW STOCK AS NEEDED.
- CREATE A POSITIVE WORK CULTURE AND MOTIVATE STAFF TO ACHIEVE GOALS.
- ENSURE COMPLIANCE WITH STORE POLICIES AND PROCEDURES.
- MONITOR AND REPORT ON KEY PERFORMANCE INDICATORS TO SENIOR MANAGEMENT.
BUSINESS DEVELOPMENT EXECUTIVE
BISLERI INTERNATIONAL PVT. LTD
01.2014 - 05.2017
- MAINTAIN CUSTOMER RECORDS, CARRY SALES VISITS AND ACQUIRE NEW CUSTOMERS
- GIVE A BRIEF ABOUT THE PRODUCT, FEATURES AND BENEFITS TO THE CUSTOMERS
- BULD AND MAINTAIN RELATIONSHIPS WITH CUSTOMERS
- ACHIEVE OR EXCEED SALES TARGETS.
Education
POLYTECHNIC - CYBER FORENSICS AND INFORMATION SECURITY
BEHALA GOVERNMENT POLYTECHNIC
03.2024
BACHELOR OF SCIENCE - SCIENCE
UNIVERSITY OF CALCUTTA
01.2015
HIGHER SECONDARY EXAMINATION (WEST BENGAL BOARD OF HIGHER SECONDAR EDUCATION) -
B.M INSTITUTION
KOLKATA, INDIA01.2012
SECONDARY EXAMINATION (MADHYMIK PARIKSHA) -
B.M INSTITUTION
KOLKATA, INDIA01.2009
Skills
- CREATIVITY
- COMMUNICATION
- TEAMWORK
- OPERATIONS MANAGEMENT
- EMPLOYEE TRAINING
- TEAM DEVELOPMENT
- REVENUE GENERATION
- RETAIL INVENTORY MANAGEMENT
- POS SYSTEM
- MARKETING AND PROMOTIONS
- CUSTOMER SERVICE
- MULTITASKING ANN ORGANIZATION
PERSONAL INFORMATION
- Father's Name: UTPAL CHAKRABORTY
- Mother's Name: MANJU CHAKRABORTY
- Date of Birth: 12/27/92
Timeline
SENIOR BUSINESS DEVELOPMENT EXECUTIVE
SIMPLY VYAPAR APPS PVT. LTD
11.2023 - Current
AJIO TRENDS & RELIANCE JIO (ASSISTANT MANAGER)
RELIANCE INDUSTRIES PVT. LTD.
08.2020 - 11.2023
SALES TEAM HEAD
HIVELOOP TECHNOLOGY PVT. LTD.
09.2019 - 08.2020
SALES ASSOCIATE & INCHARGE
DENAVE INDIA PVT. LTD.
06.2017 - 08.2019
BUSINESS DEVELOPMENT EXECUTIVE
BISLERI INTERNATIONAL PVT. LTD
01.2014 - 05.2017
POLYTECHNIC - CYBER FORENSICS AND INFORMATION SECURITY
BEHALA GOVERNMENT POLYTECHNIC
BACHELOR OF SCIENCE - SCIENCE
UNIVERSITY OF CALCUTTA
HIGHER SECONDARY EXAMINATION (WEST BENGAL BOARD OF HIGHER SECONDAR EDUCATION) -
B.M INSTITUTION
SECONDARY EXAMINATION (MADHYMIK PARIKSHA) -
B.M INSTITUTION
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