Sumit Das
Kolkata
Summary
Experienced and self-motivated Sales Manager with five years of industry experience overseeing sales figures and new account developments. A strong leader with the ability to increase sales and develop strategies to retain customers. Motivated Sales Assistant dedicated to providing top of the line customer service.
Overview
8
8
years of professional experience
Work History
Guest House Manager & Sales
Hotel Today Inn
Kolkata
12.2019 - 03.2024
- Implemented new ideas and innovative strategies to create awareness for prospective customers
- Developed strong ties with guests and clients to establish trust, reliability, and satisfaction
- Applied critical thinking and problem-solving skills to resolve issues regarding hotel services, amenities, and policies
- Worked with marketing teams to design campaigns and promotions, building a wider presence
- Hired, trained, and supervised new employees to align with the vision and mission of the hotel and deliver excellent customer service
- Organized activities to acquire more guests, drive sales, and promote the hospitality industry
- Oversaw day-to-day operations to elevate hotel value and profitability
- Enforced protocols and regulations to comply with health and safety standards
- Collaborated with travel agencies and event planners to provide rooms for guests and venues for seminars and conferences.
Residential Care
Supervisor
Real State - Doha, Qatar
04.2019 - 09.2019
- Ensuring that residents are complying with rules and regulations, including drug testing requirements
- Supervising staff members to ensure that they are performing their jobs effectively
- Managing administrative tasks such as preparing reports, filing paperwork, and maintaining records
- Conducting group activities or events for residents, such as birthday parties or holiday celebrations
Junior Sales Officer
Chola Business Services Limited
Kandi
02.2019 - 04.2019
- Providing assistance to senior sales personnel in their day-to-day activities
- Verifying documents and facilitating customer loans
- Interacting with customers to provide information, handle inquiries, and resolve any issues that may arise
- Assisting in identifying potential clients and generating leads through cold calling and networking
- Contributing to the development of sales strategies and tactics
- Analyzing market trends and identifying opportunities for growth.
Sales Executive
Reliance Telecom-Local distributor
Kandi Murshidabad
02.2016 - 12.2018
- Managed customer relationships through consultative sales techniques to attain individual sales goals
- Customized service offerings to accommodate consumer needs
- Referenced weekly sales ad and promotional signage to verify and enforce correct pricing
- Contacted current and potential clients to promote, up sell and cross-sell products and services
- Liaised with potential customers to determine needs and provide recommendations
- Participated in continuous product development training to maximize sales potential.
Education
3 Years course for hotel Management -
St Thomas ITI Institution & Vocational Unit (P.V.T. LTD)
12.2017
Basic Computer -
National Institute of Computer E-Learning Academy
03.2014
Higher Secondary -
St Martin High School for Boys', Delhi
03.2013
Secondary -
ST Martin School for Boys', Delhi
02.2011
Skills
- Teamwork
- Ability to Multitask
- Leadership
- Fast Learner
- Ability to Work Under Pressure
- Ability to Work Under Pressure
- Ability to Work Under Pressure
- Ability to Work Under Pressure
Personal Information
- Date of Birth: 06/28/1995
- Nationality: Indian
- Driving License: WB5720180285508
Languages
Hindi,Bengali,English ,Arabic
Timeline
Guest House Manager & Sales
Hotel Today Inn
12.2019 - 03.2024
Residential Care
Supervisor
04.2019 - 09.2019
Junior Sales Officer
Chola Business Services Limited
02.2019 - 04.2019
Sales Executive
Reliance Telecom-Local distributor
02.2016 - 12.2018
3 Years course for hotel Management -
St Thomas ITI Institution & Vocational Unit (P.V.T. LTD)
Basic Computer -
National Institute of Computer E-Learning Academy
Higher Secondary -
St Martin High School for Boys', Delhi
Secondary -
ST Martin School for Boys', Delhi
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