Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
Personal Information
Timeline
Generic
SUMIT KUMAR

SUMIT KUMAR

Mumbai

Summary

Lead with a decade of expertise in Logistics and Supply Chain Management, driving team success through dedication and hard work—showcased expertise in FC operations, Warehousing Management, Last Mile, and P&L Control. Proficient in developing strategic plans to enhance productivity, quality, and efficiency in the supply chain. Knowledgeable in defining KPIs for partners, ensuring success across quality, performance, and cost-efficiency dimensions. Skilled in leadership, with a focus on building futuristic supply chains through strong leadership capabilities.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Director of Operations- Last Mile

Delhivery
Mumbai
03.2025 - Current
  • Promoted from Regional Manager to Director of Operations in recognition of consistent performance and operational excellence.
  • Spearheading last-mile delivery operations across the entire state of UP, covering 75 districts, ensuring seamless execution, and customer satisfaction.
  • Managed a network of over 600+ delivery hubs and supervised a team of more than 6,500 delivery personnel.
  • Achieved a 98.5% on-time delivery rate, improving delivery speed by 22%, while maintaining cost efficiency across operations.

Regional Manager- Fulfillment Center

Delhivery
Mumbai
04.2024 - 12.2024
  • Directed the management of two large FCs (3 million square feet) in Mumbai for outsourced clients, especially Swiggy Instamart, with an inventory capacity of approximately 150 crore and 8.5 million units.
  • Achieved a 99.2% order accuracy rate and reduced order processing time by 20%, enhancing the overall customer experience.
  • Implemented lean process improvements and inventory controls, decreasing shrinkage by 35%, and increasing inventory accuracy to 99.5%.

Zonal Head - West

Shadowfax
Mumbai
02.2022 - 07.2022
  • Last Mile Operations Oversight: Directed the efficient management of last-mile operations in the West zone, supervising the successful delivery of approximately 200,000 shipments per day.
  • Vendor Management and Pincode Expansion: Orchestrated vendor relationships and spearheaded pincode expansion initiatives within the region, optimizing operational reach and ensuring seamless delivery logistics.
  • Profit & Loss (P&L) Management: Took charge of P&L responsibilities for the region, analyzing financial performance metrics and implementing strategic measures to enhance profitability.
  • Key Performance Indicator (KPI) Development: Formulated and refined KPIs to measure partner success, aligning benchmarks with quality, performance, and cost-efficiency objectives to drive operational excellence.
  • Cross-Functional Collaboration: Fostered effective cross-functional collaboration, liaising with diverse teams and stakeholders to align efforts and achieve desired output results, thereby enhancing overall operational efficiency and effectiveness.

City Head

Udaan
Mumbai
01.2020 - 01.2022
  • Directed the management of two warehouses and last-mile operations for Mumbai, managing a substantial Gross Merchandise Value (GMV) ranging between 40-45 Cr.
  • Revenue Management and Scalability: Spearheaded revenue generation efforts, managing a monthly revenue stream of INR 40 Cr. while managing a diverse portfolio of over 1500 SKUs.
  • Team Management: Orchestrated operations with a workforce of 700 employees, ensuring scalability and efficiency in service delivery.
  • Strategic Planning for Supply Chain Enhancement: Developed and executed strategic plans aimed at enhancing productivity, quality, and efficiency within the supply chain, driving continuous improvement initiatives to optimize operations and meet evolving market demands.
  • KPI Achievement and Performance Monitoring: Successfully met various Key Performance Indicators (KPIs) for warehousing and last-mile operations on a MoM basis, showcasing commitment to excellence & operational effectiveness.
  • Cross-Functional Collaboration: Collaborated closely with cross-functional teams to implement organizational changes and deploy new systems effectively. Led monthly initiatives for cost and capacity optimization within the supply chain management framework, ensuring resource efficiency and operational effectiveness.

Senior Manager

Delhivery
Mumbai
04.2015 - 12.2019
  • Supervised a large team of over 1200 employees, ensuring smooth operations and driving profitability.
  • Monitored daily performance metrics such as CPS and CPK to optimize cost efficiency without compromising service levels.
  • Enforced adherence to SOPs and prioritized safety protocols while conducting daily cash reconciliations for financial integrity.

Business Development Team Lead

SKF
Panipat
08.2013 - 03.2015
  • Successfully managed P&L and contributed to a 10x-15x revenue growth, achieved sales targets, and developed distribution channels while conducting market analysis for bearing and channel development.

Education

B.tech. - Mechanical Engineering

MIT
01.2013

Skills

  • Supply Chain Management
  • Warehousing Management
  • Inventory Management
  • Demand Forecasting
  • Stakeholder Engagement
  • Process Improvement
  • Vendor Management
  • Supplier relationship management
  • P&L Management
  • Team Building & Leadership

Certification

Supply Chain Management Course, 2022

Accomplishments

  • Udaan - Build Excellence Award in Operations Team, 2020, Received for optimizing processes and implementing best practices.
  • Value Champion, 2019, Named within the planning team for embodying company values.
  • Bronze Medal, Earned at the National Level Boxing Championship.

Languages

  • English
  • Hindi
  • Punjabi

Personal Information

Date of Birth: 07/30/92

Timeline

Director of Operations- Last Mile

Delhivery
03.2025 - Current

Regional Manager- Fulfillment Center

Delhivery
04.2024 - 12.2024

Zonal Head - West

Shadowfax
02.2022 - 07.2022

City Head

Udaan
01.2020 - 01.2022

Senior Manager

Delhivery
04.2015 - 12.2019

Business Development Team Lead

SKF
08.2013 - 03.2015

B.tech. - Mechanical Engineering

MIT

Similar Profiles

CREATE PROFILE
SUMIT KUMAR