Bhanu Partap SIngh
Kangra
Summary
Dynamic operations leader with a proven track record at Myntra Designs, excelling in inventory management and team building. Spearheaded process improvements that enhanced efficiency and elevated customer satisfaction. Adept at performance monitoring, I drive results through strategic operational initiatives and a commitment to excellence in service delivery.
Overview
8
8
years of professional experience
Work History
Head of Operations ( Last Mile B2C )
Deeksha Stores (Associate with Instakart Services Private Limited)
Chandigarh
01.2023 - Current
- Oversaw daily operations to ensure smooth workflow across departments.
- Managed inventory levels and coordinated timely deliveries to meet demands.
- Implemented process improvements to enhance operational efficiency and reduce delays.
Manager of Operations ( Last Mile B2C )
Myntra Designs Private Limited
Chandigarh
05.2019 - 12.2022
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
Area Operations Manager ( Last Mile B2C & B2B )
Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.)
Chandigarh
07.2017 - 04.2019
- Managed team performance to ensure operational efficiency and service quality.
- Monitored inventory levels and conducted regular audits for accuracy.
- Monitored staff performance, ensuring adherence to company standards of quality and productivity.
- Increased productivity while simultaneously reducing head count.
Education
Master of Computer Applications - Computer And Information Sciences
Chandigarh University
Punjab08-2015
Skills
- Inventory management
- Process improvement
- Supply chain management
- Project management
- Data analysis
- Customer service
- Performance monitoring
- Team building
- Logistics management
- Operational strategy
- Management team building
- Staff hiring
- Performance improvement
Timeline
Head of Operations ( Last Mile B2C )
Deeksha Stores (Associate with Instakart Services Private Limited)
01.2023 - Current
Manager of Operations ( Last Mile B2C )
Myntra Designs Private Limited
05.2019 - 12.2022
Area Operations Manager ( Last Mile B2C & B2B )
Xpressbees (BusyBees Logistics Solutions Pvt. Ltd.)
07.2017 - 04.2019
Master of Computer Applications - Computer And Information Sciences
Chandigarh University
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