Sumit Nijwala
Summary
Looking for a stimulating role where I can leverage my skills and knowledge to drive positive change and exceed organizational goals.
Overview
1
1
year of professional experience
Work History
Associate - Operation
Three Sixty Holidays Private Limited Company
05.2023 - 04.2024
- Guest Itinerary tour Planning for Haridwar, Rishikesh, Dehradun, and Char Dham Yatra, which includes hotel bookings, transportation planning, sightseeing, providing a guide, and assistance, Heli ticket booking
- Compiled daily reports on tour sales and customer feedback
- Provided guidance to customers regarding appropriate attire for their trips
- Utilized various computer systems to track bookings and payments
- Manage Customer Assistance
- Booking tours and activities, providing information about destinations and arranging transportation
- Developed itineraries based on customer preferences and budget considerations
- Responded promptly to customer inquiries via phone or email
- Transportation Coordination: Services including buses, tempo traveler and rental cars for customers' trips
- Researched local destination: Specific local attractions (Rafting, Yoga sessions, Camping, cultural events, restaurants, and lodging options to recommend to customers for the respective sites
- Rapport with Vendors: Maintained relationships with vendors in order to secure the best prices for tours and activities.
- Refunds to Customers: Processed refunds or credits for cancelled or rescheduled tours promptly, according to company policy.
- Hotel Bookings: Booked lodging arrangements by securing discounted rates and arranging blocks of rooms. Transportation Planning, Handling Payment, Itinerary Planning, Adaptability, and Flexibility.
Education
MBA in Tourism And Travel -
Hemvati Nandan Bahuguna
04.2023
Bachelor Of Commerce -
Hemvati Nandan Bahuguna
04.2020
Skills
- MS Office
- Teamwork
- Management Skill
- Tour Operations
- Transportation Planning
- Payment Handling
- Itinerary Planning
Personal Information
- Date of Birth: 12/25/01
- Gender: Male
- Nationality: Indian
Languages
- Hindi
- English
Hobbies and Interests
- Photography
- Travelling
- Sports (Cricket & Football)
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Associate - Operation
Three Sixty Holidays Private Limited Company
05.2023 - 04.2024
MBA in Tourism And Travel -
Hemvati Nandan Bahuguna
Bachelor Of Commerce -
Hemvati Nandan Bahuguna
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