SUMIT TYAGI

• Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
• Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
• Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
• Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
• Developed sales strategy based on research of consumer buying trends and market conditions.
• Formulated tactics and strategies to target new potential customers within prioritized markets.
• Analyzed market trends and competitor activity to identify new business opportunities and areas for growth.

Profile briefing :-

Diploma( civil engineering)

BTech ( civil engineering)

Overall 3 years of experience in the following:-

•Execution/structure repair & rehabilitation

•Concrete admixtures and advancement in modified concretes.

•Waterproofing/Damproofing/thermal insulations.

•cement manufacturing and advancement in modification on partial replacement of cement with silica fumes/rice husk etc.

•Roadways engineering and geotechnical engineering.

I am currently working as a service Manager in ultraTech building solutions providing customers with technical solutions and services, I have technical knowledge of about more than 13 different product categories such as cements,white cement, waterproofing chemicals,Adhesives,paints,electricals,hardwares,tools, steels, i have also worked as trainee in PWD and aquired knowledge of roadways construction and technicality related to subgrades and soils, working with ultratech cement (aditya birla group) has not only advanced my technical knowledge but also helped me to gain knowledge in commercial and sales sector, as now i am able to deal with customers providing them with solutions and services based on their query raised.

Also I do have basic knowledge of softwares such as :-

AutoCad

Stad Pro

Revit

MS excel

Ms Powerpoint, etc.

• Conducted consultations with clients to determine project needs, budgets and develop a technical understanding.
• Anticipated risks and issues, used problem-solving skills to take corrective actions to decrease risks and resolve issues.
• Conducted team training before starting projects for employees to obtain an extensive understanding of project specifications and schedules.
• Prepared reports as requested by [Job title], such as sales forecasts, targets and sales goals achieved.
• Provided excellent after-sales service by conducting tasks such as product training, scheduling maintenance and acting as main point of contact.
• Attended meetings with regional sales teams [Timeframe] to stay up to date on sales progress and targets achieved.
• Proactively visited loyal customers to maintain long-lasting relationships and increase sales.
• Used LinkedIn, networking events and online research to identify and target new leads.
• Promoted product promotions, sales and offers throughout interactions to increase order value and sales.
• Delivered product demonstrations for customers to develop an understanding of product functions.
• Kept clients up to date on new products and promotions through emailing, phoning, sending newsletters and messaging on LinkedIn.
• Created and directed sales training and development courses to enhance team skills and performance.
• Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
• Boosted team morale and overall sales volume by creating incentivising sales contests.
• Increased profitability by developing pipelines utilising multiple marketing channels and sales strategies.
• Exceeded specific team goals and resolved issues, partnering with upper management team to share and implement continuous improvements.
• Strengthened profit opportunities by managing time and resources to meet sales objectives.
• Monitored sales team performance and provided training to help reach targets.

A dynamic results-producing IGBC Accredited

Professional having Indian Concrete Institute Lifetime

Membership with a proven record in planning and leading Technical/Customer Solutions & Services.

Developed strategies for effective services and brand building in support of business goals and cement marketing objectives. Comprehensive understanding of dynamics of Indian Cement Industry with rich experience in leading Technical Services, Product Quality Monitoring, Co-ordination with plant QC, Customer feedback, Brand Management and Business Development

Experience

ADITYA BIRLA

UltraTech

• Coordinated services for facility daily upkeep and long-term preventive maintenance.
• Presented business performance reports, highlighting successes and improvement areas.
• Organised cooperative activities between different service agencies to complete projects.
• Selected and trained staff to build knowledgeable, well-performing team.
• Supervised services provided to achieve quality and performance targets.
• Monitored business expenses to address inefficiencies.
• Planned staff activities to meet operational demands.