Sumit Kumar Chowdhary
Howrah
Summary
Experienced sales professional with track record of growing customer numbers and maximizing sales. Using analytical skills and industry knowledge to develop innovative strategies for success. To work in a challenging and stimulating environment offering ample opportunity for career growth enhancing current skills and to acquire new skills from the organization.
Overview
9
9
years of professional experience
4
4
Certificate
Work History
KEY ACCOUNT MANAGER
CTRLS DATACENTERS LIMITED-EAST
09.2024 - Current
- Managed portfolio for Key Enterprise, Mid-Market, State PSU and Government accounts across the region.
- Presented new offerings to decision makers with business cases and solutions.
- Cross selling and up-selling within assigned patch specifically for Network, platform and storage, Hyper Convergence Infrastructure, Cloud, Data Center, Cyber Security Solutions, GPU, AI & ML.
- Business development for new identified offerings, presenting solutions and business cases to customer key decision makers.
- Adequate understanding of Contract Framework including Technical, commercial and legal Terms.
- Increased revenue by obtaining and securing new accounts while providing value-added services to existing clients.
- Managing partners and vendors for various cases and handling post sales operations for smooth transition from sales to project team.
- CtrlS is Asia's largest Rated-4 datacenter network with a presence across key digital hubs of India. It offers Private Cloud, Public Cloud, Colocation, Managed Services, and Hyperscale Solutions with a focus on innovation and sustainability.
KEY ACCOUNT MANAGER
BHARTI AIRTEL LIMITED
KOLKATA
01.2022 - 09.2024
- Finding new corporate accounts in assigned territory and conversion of them.
- Acquired new clients and grew customer base by delivering relevant product solutions within client budgets and schedules.
- Increased revenue by obtaining and securing new accounts while providing value-added services to existing clients.
- Re-engaged customers from dormant accounts, increasing revenue.
- Identified prospective customers and evaluated market potential.
- Communicated with customers to immediately determine and resolve problems, avoiding escalation. Provided exemplary level of service to clients, maintaining and improving relationships for future business opportunities.
- Consistently met and exceeded department targets.
- Frequently visited customers to maintain positive and productive relationships.
- Maintained strong understanding of competitors' mission, offerings and presence in assigned territory. Tracked weekly sales to develop senior leadership reports for corrective action planning.
- Utilized domain expertise to source and filter user feedback and improved work processes by updating customer service protocols.
- Offered proactive resolutions and drove actionable responses to challenges to convert leads and close sales.
ENTERPRISE SALES OFFICER
RELIANCE JIO INFOCOMM LIMITED
KOLKATA
12.2019 - 01.2022
- Work on sales conversion targets and achieve the numbers as per specified norms.
- Sales funnel creation and accounts penetration.
- Works on leads to ensure strong relationship building with visits.
- Customer presentation and proposal submission, Jio Applications usage.
- Ensure periodical performance metrics are reviewed for teams and published to appropriate reports to Regional manager and stakeholder.
- Interactions with customer and network installation team for service delivery.
- Keep abreast with Competitive activities in the region.
- Segment wise product focus to drive new business.
- Hunting and winning new accounts.
- Customer Relationship Management, Account Management.
KEY ACCOUNT MANAGER
SA INFOTECH
West Bengal
03.2017 - 12.2018
- Led telesales and field sales team to improve customer outreach and sales effectiveness.
- Conducted meetings with high-value clients alongside field sales executives to secure customer renewals.
- Monitored team performance through observations and key metrics tracking, identifying and addressing underperformance effectively.
- Trained and supervised team to achieve store sales targets consistently.
- Ensured adherence to procedures and alignment with Key Performance Indicator (KPI) targets through operational monitoring.
- Planned employee workloads and delegated tasks strategically to meet seasonal fluctuations in demand.
- Inspired teams to achieve or exceed goals through regular motivation, implementing loyalty incentives and facilitating team-building activities.
Education
Master of Business Administration -
Symbiosis Centre for Distance Learning
Pune01-2022
B.COM (HONS) -
CALCUTTA UNIVERSITY
Kolkata, WB01-2019
Certificate of Higher Education -
W.B.H.S.E
Kolkata01-2016
Skills
- Key account management
- Client onboarding
- Account management
- Customer relationship management
- Sales strategy
- Revenue strategies
- Sales KPI management
- Revenue retention
- Negotiation
- Technical sales
- Business development
- Time management
Timeline
KEY ACCOUNT MANAGER
CTRLS DATACENTERS LIMITED-EAST
09.2024 - Current
KEY ACCOUNT MANAGER
BHARTI AIRTEL LIMITED
01.2022 - 09.2024
ENTERPRISE SALES OFFICER
RELIANCE JIO INFOCOMM LIMITED
12.2019 - 01.2022
KEY ACCOUNT MANAGER
SA INFOTECH
03.2017 - 12.2018
Master of Business Administration -
Symbiosis Centre for Distance Learning
B.COM (HONS) -
CALCUTTA UNIVERSITY
Certificate of Higher Education -
W.B.H.S.E
Accomplishments
- Awarded with Airtel's Annual ECF Program, As HIGHEST DATA OVER ACHIEVER (NEW ACCOUNT PENETRATION) for 2022-2023.
- Won Multiple Million Rupee Club Award throughout the year.
- Annual Rating on Performance: AIRTEL-FY 22-23 (Outstanding), FY 23-24 (Outstanding), RELIANCE JIO- FY 20-21 (A+)
- Recognised by management for delivering key projects & outstanding result.
Certification
- Communicating with Transparency
- Communication Foundations
- Sales Planning
- AI Tools Workshop