Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
SUMIT KUMAR ROY

SUMIT KUMAR ROY

SILIGURI

Summary

Sales professional with focus on building strong client relationships and driving revenue growth. Experienced in managing sales pipelines, negotiating contracts, and delivering high-quality customer service. Adept at identifying market opportunities and implementing effective sales strategies.

Overview

3
3
Languages
11
11
years of professional experience

Work History

Sales Executive

M/S. S. PHARMACEUTICALS
SILIGURI
03.2023 - Current
  • Managed customer relationships through consultative sales techniques to attain individual sales goals.
  • Adapted sales techniques and approaches in response to market changes and competitive pressures.
  • Provided accurate quotes and price information to inform customer decision-making.
  • Resolved customer issues and complaints with quick-thinking problem-solving.
  • Built exceptional customer satisfaction by delivering friendly service.

Assistant Manager

DR D B SARKAR EYE HOSPITAL PVT LTD
COOCH BEHAR
02.2016 - 02.2023
  • Coordinated with senior management to implement strategic plans for revenue growth.
  • Oversaw daily operations, including opening and closing procedures, to maintain store standards.
  • Monitored staff performance and developed improvement plans.
  • Monitored compliance with health and safety regulations, reducing incidents in the workplace.
  • Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.

Education

Master of Arts - ARTS

INDRA GANDHI NATIONAL OPEN UNIVERSITY
Koch Bihar, WB
01-2017

DIPLOMA

COOCHBEHAR YOUTH COMPUTER TRAINING CENTRE
Koch Bihar, WB
01-2011

TALLY, e-TAXATION

COOCHBEHAR YOUTH COMPUTER TRAINING CENTRE
Koch Bihar, WB
01-2010

Skills

  • Customer relationship management
  • Sales forecasting
  • Market analysis
  • Revenue growth
  • Strategic planning
  • Problem solving
  • Stock management
  • Profit and loss understanding
  • Customer Service
  • Client communication
  • Communication
  • Communication skills
  • Profit and loss understanding

Languages

Hindi
Proficient
C2
Bengali
Advanced
C1
English
Intermediate
B1

Interests

  • TRAVELLING
  • BIKE RIDING
  • MUSIC
  • SWIMMING
  • TRACKING

Timeline

Sales Executive

M/S. S. PHARMACEUTICALS
03.2023 - Current

Assistant Manager

DR D B SARKAR EYE HOSPITAL PVT LTD
02.2016 - 02.2023

Master of Arts - ARTS

INDRA GANDHI NATIONAL OPEN UNIVERSITY

DIPLOMA

COOCHBEHAR YOUTH COMPUTER TRAINING CENTRE

TALLY, e-TAXATION

COOCHBEHAR YOUTH COMPUTER TRAINING CENTRE
SUMIT KUMAR ROY