Sunil Dutt
MANAGER
Dharamshala
Summary
Intend to work with the organization where I can explore my skills and abilities in the best possible way & in the most challenging & creative environment
Overview
26
26
years of professional experience
Work History
MANAGER - FRONT OFFICE AND SALES & MARKETING
D'POLO CLUB & SPA RESORT
Dharamshala
11.2018 - Current
- Manage MICE -Complete Deals
- Handling Wedding Functions- Complete Deals
- Sound Knowledge of computer (hardware / software)
- OTA Portals, Channel Manager Handling & Promotions over OTAs
- Well versed with MS office (Word, Excel, Power Point, Outlook)
- Knowledge of Property Management Systems - IDS, Hostwin
- Quick response to guest request
- Visited Trade Fairs - TTF/ OTM
- Meeting with Guest and Review about their stay
- Handle Banquet Parties / Conferences/ Events - Finalize Menu for events.
- Sending Regular E-mails to frequent travelers, agents and corporate clients
- Marketing by bulk email, Telephone Calls, Personal visits
- Handle hotel reservation, daily email lookups, ensuring no reservation query remain unanswered
- Ensuring no reservation overlaps or over bookings
- Ensure smooth arrival and departure of all the guest
- Check hotel all guest areas to ensure that all are neat and clean and up to mark as per the hotel standards
- Communicate and co-ordinate with all department's Executives for smooth daily operations.
- Listen to guest queries / complaints and outcome with proper solutions.
- Handle Channel Manager, OTA's. Plan and offer promotions over OTA's as per season period to generate maximum revenue
RESORT MANAGER
BLOSSOMS VILLAGE RESORT
07.2018 - 10.2018
FRONT OFFICE MANAGER
BW INDRAPRASTHA SPA RESORT
03.2015 - 07.2018
FRONT OFFICE MANAGER
NEO CLASSIC
08.2014 - 02.2015
HOTEL CO-ORDINATOR
ITC FORTURNE PARK MOKSHA
08.2014 - 12.2014
- Company Overview: (PRE-OPENING TEAM)
- (PRE-OPENING TEAM)
FRONT OFFICE MANGER
ASIA HEALTH RESORT
09.2003 - 10.2013
FRONT OFFICE ASSOCIATE
ANUPAM RESORT
06.2002 - 08.2003
COMPUTER INSTRUCTOR
CCT COMPUTER INSTITUTE
07.1999 - 12.2001
Education
SENIOR SECONDARY SCHOOL EXAMINATION -
CBSE
ONE YEAR ADVANCE DIPLOMA - COMPUTER COURSE
CCT COMPUTER INSTITUTE
NEW DELHISkills
- MICE Management
- Wedding Function Management
- Computer Hardware Knowledge
- Computer Software Knowledge
- OTA Portals Handling
- Channel Manager Handling
- Promotions over OTAs
- MS Office (Word, Excel, PowerPoint, Outlook)
- Property Management Systems Knowledge (IDS, Hostwin)
- Guest Request Response
- Trade Fair Participation
- Guest Meeting and Review
- Banquet Party Management
Interests
Playing Cricket
Internet Surfing
Father's Name
Late Sh Lal Snigh
Personal Information
- Date of Birth: 06/18/80
- Marital Status: Married
- Religion: Hindu
Timeline
MANAGER - FRONT OFFICE AND SALES & MARKETING
D'POLO CLUB & SPA RESORT
11.2018 - Current
RESORT MANAGER
BLOSSOMS VILLAGE RESORT
07.2018 - 10.2018
FRONT OFFICE MANAGER
BW INDRAPRASTHA SPA RESORT
03.2015 - 07.2018
FRONT OFFICE MANAGER
NEO CLASSIC
08.2014 - 02.2015
HOTEL CO-ORDINATOR
ITC FORTURNE PARK MOKSHA
08.2014 - 12.2014
FRONT OFFICE MANGER
ASIA HEALTH RESORT
09.2003 - 10.2013
FRONT OFFICE ASSOCIATE
ANUPAM RESORT
06.2002 - 08.2003
COMPUTER INSTRUCTOR
CCT COMPUTER INSTITUTE
07.1999 - 12.2001
SENIOR SECONDARY SCHOOL EXAMINATION -
CBSE
ONE YEAR ADVANCE DIPLOMA - COMPUTER COURSE
CCT COMPUTER INSTITUTE
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