Sunil Kumar Gupta

Dynamic and results-oriented professional with over 10 years of experience in Retail Sales and Restaurant Management. Proven track record in driving sales growth, achieving targets, and improving operational efficiency. Skilled in team leadership, customer relationship management, inventory control, and vendor coordination. Experienced in managing end-to-end store and restaurant operations, training and motivating teams, ensuring food safety and quality standards, and delivering exceptional customer experiences. Adept at strategic planning and cross-functional collaboration to maximise revenue and profitability.

Goal-driven sales management professional bringing several-year career history in sales and proven track record of strategic business growth. Skilled at aiding in product marketing efforts. Adept at cultivating productive client relationships through positive rapport, tailored solutions and client engagement.

• Went for transition to KFC Nigeria (Devyani International Group) for 6 months. Successful transition in Nigeria project.
• Went to KFC Nepal for 6 months for transition of new project of KFC restaurant.
• Successfully completed domestic transition of new Pizza Hut EDI at Panchkula. (Devyani International Group)

• English, Beginner
• Hindi, A1

• Ensure store compliance with company's operational procedures
• Controlling restaurant operations by following the restaurant guidelines & international standards.
• On sales techniques, suggestive selling sales mania product descriptors.
• Control and Track inventory, Daily Reports, weekly Reports Monthly Reports and Equipment handling.
• Maintain hospitality in the restaurant.
• Improve the commercial performance of team & increase turnover.
• Lead subordinates successfully into productive working methods by setting an example and utilizing all available management tools.
• Provide a two-way line of communication for crew. Dealing with day-to-day problems, including personal problems.
• Is responsible to supervise the staff assigned to him/her and ensure that all phases of restaurant are performed.
• Maintains trained staff with the highest morale and productivity as possible.
• Drive customer focus through service standards.
• Ensured timely preparation of the rosters of store staff, store opening & closing schedule and the filling and replenishment of the stock.
• Involved in managing and monitoring Food Cost, P&L Sheets, M.T.D. Reports, Cash Management Activities, Staff Discipline and Grooming.
• Handled all the project and maintenance related work in the stores.
• Accountable for attaining maximum customer satisfaction by ensuring efficient service delivery.

• Passport Number: H1219385
• Father's Name: Mr. Panchanand Gupta
• Date of Birth: 08/10/87
• Gender: Male
• Marital Status: Married