A result driven professional with 16 years of diverse experience in Banking & Insurance sector. Abilities to enhance the operations & Sales, optimizing resource & capacity and escalating productivity & operational efficiencies. Recognized for keen ability to complete goals within bound timeline, increase efficiency. Motivated Bank Manager passionate about providing excellent customer service and exceeding expectations. Talented professional well-versed in service marketing and credit offerings. Inspires staff loyalty through strong leadership and communication skills.
Responsible for CASA Growth, TD Growth,Budget Achievements of TPP products alongwith acquiring of NTB Govt, Tasc and HNI Relationships . Working on Staff grooming , knowledge & skill development, improvement in Resource productivity with proper hand holding
Responsible for NTB Acquisition of Govt & Tasc clients for all 12 mapped Branches in 3 Districts alongwith with existing Book Growth. Working on Resource Productivity for achieving Incentive of mapped Sales Officers month on month by hand holding and developing their knowledge & Skill.
Responsible for Branch CASA, TD Book Growth alongwith TPP, Assets budget achievements. Resource Productivity, Branch Compliance and customer excellence, Focus & Audit Score managing.
Responsible for Branch Operational work with excellence, accuracy by following all set guidelines by Bank for Compliance & processes. Resource productivity of all Operation Team members alongwith Self Productivity. Working on Customer Service Excellence and FOCUS score , Audit Score for the Branch.
Responsible for all Branch operational work , Audit & Compliance for the Branch, Issuance of Policy with accuracy and Zero rejections, Customer Service, Claim Settlement.
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