Sunny John

• Strengthen market leadership by delivering topline and profitability goals
• To deliver overall topline & bottom-line targets across brands (Alpha & BMP) whilst driving selection improvement and key project initiatives across portfolio.
• Contributed to event marketing, sales and brand promotion.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.
• Created sales forecasts to target daily, monthly and yearly objectives.
• Maintained current knowledge of evolving changes in marketplace.
• Negotiated supplier discounts to improve bottom line.

• Product Development & Launch Network Management.
• Defining Product Requirements (Specs & Target Costs that meet customer needs, competitive product popularity and affordable pricing) that Sourcing Team would use for Product Development with Global Suppliers.
• Structuring Annual product launch pipeline plans based on Sales AOPs, Category & Customer needs and product trends.
• Collaborating with Sourcing, Quality & Finance teams to ensure timely Product development, Quality testing, Production and Logistics delivery to Flipkart Warehouses for
  new product launches.
• Developing Portfolio & delivering AOPs across Categories Brands based on overall Flipkart sales projections.
• Managing Sales, P&L, Visibility, Marketing, Category Share, Inventory Availability and New Product Development across a large portfolio of Categories & brands.
• Created and managed budgets to maximize brand reach and engagement.
• Monitored and evaluated marketing and advertising campaigns to support brand consistency and engagement.

1] Bounty- Private label Softlines
Project Bounty is a program designed to enable established Softlines private label manufacturers to rapidly launch new brands and sell competitively- priced, high- quality products exclusively to Amazon Customers.

• Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
• Negotiating Commercial Terms, Prices, and Product Range while onboarding new Vendors for Bounty program.
• Increasing selection by bringing in new styles that are trending in market.
  
  2] Other Hardlines (Home)
• Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
• Identify correct set of products based on market demands and negotiate right contract terms and product margins with vendors to get selection in stock at shortest duration possible.
• Ensure vendors attend trainings to make them self-sufficient on regular business operations.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Launched and managed key portfolio brands like Buildskill, Diversey, Wuerth, Araldite, Forbes Kendo, Hillgrove and new 30+ new brands which are Covid safety related products.
• Contributed to team objectives in fast-paced environment by being part of Big Rock projects like direct fulfillment, vendor self-service cataloging, fast track buy box and SMGV
• Built and maintained strong client relationships to drive business growth.
• Negotiated and maintained cost-effective contract pricing structures with vendors to produce positive return on investment.

1] Small Home Appliances

• Seller Account Issues: Located bottlenecks to streamline existing processes by collaborating with back-office team members to facilitate seamless business execution by resolving Seller issues.
• Improved sales by identifying sellers for smart fulfillment and onboarded them which increased RU & GMV share.
• Order Fulfillment: Coordinating with customer support team and resolving delivery & returns related escalations.
• Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
• Anticipated and tracked operational and tactical risks to provide strategic solutions.

2] Large Appliances

• Account Management: Analyzed sales and customer data to identify trends and opportunities for increased profitability.
• Program Management: Engaged and worked alongside cross-functional stakeholders for two new projects launched (NFBF and Smart Fulfillment).
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
• Conducted regular meetings with team to discuss issues, concerns and updates.
• Analyzed sales and customer data to identify trends and opportunities for increased profitability.

Providing prompt and efficient service to Flipkart Marketplace Sellers and Customers.

• Efficiently and effectively identified and solved all problems that impacted direction of business.
• Created and managed knowledge base to address frequently asked questions and offer how-to guides and troubleshooting instruction.
• Demonstrating excellent time management skills and ability to work Independently.
• Collaborated on operational support tasks to achieve common goal within timelines
• Drove team engagement to achieve aggressive company targets.