SUPRIYA MANTENA
Hyderabad
Overview
6
6
years of professional experience
Work History
Associate Manager
GMR Hyderabad International Airport
06.2025 - Current
- Defined product growth strategies to drive HOI app adoption and engagement among passengers.
- Conducted primary user research through in-airport interactions and behavioral studies, resulting in actionable insights for improving app features and user experience.
- Led the delivery and launch of new app service : "Delivery at Boarding Gates".
- Designed dashboards and KPIs to measure product performance. Worked on AOP (Annual Operating Plan) for app growth and revenue projections, using data from F&B and Retail trends and passenger traffic.
- Facilitated onboarding and enablement of 37 F&B outlets and 35 Retail brands to the loyalty program, driving ecosystem growth.
- Partnered with marketing teams and agencies to implement app awareness campaigns via digital and static media inside the airport.
- Provided UX/UI recommendations for ordering kiosks and app interface improvements based on passenger feedback.
- Worked cross-functionally with operations, retail, and digital experience teams to implement improvements in app features and loyalty offerings that aligned with international best practices for passenger experience.
Management Trainee - Product / Business
GMR Hyderabad International Airport
05.2024 - 05.2025
- Conducted market research on global, Indian, and Hyderabad passenger trends to inform product strategy for non-aero commercial and HOI app features.
- Analyzed Retail, F&B, and Services trends across top international and domestic airports to extract insights for enhancing passenger experience and revenue opportunities.
- Developed strategic presentations and insights for leadership to guide product and business roadmap decisions for HOI app and airport loyalty programs.
- Led backend coordination and operational planning for the Non-Aero Commercial Symposium, a major leadership and partner event.
Summer Product Intern
EY
04.2023 - 06.2023
- Designed internal dashboard for visualizing client security frameworks (ISO 27001, NIST SP 800-53, NIST CST).
- Created IS Awareness modules aligned to client needs in Cybersecurity, Cloud Security, and Mobile Security.
- Conducted user research and developed content strategy for driving product adoption.
Product & Business Analyst
ADP
07.2019 - 06.2022
- Partnered with product managers to define roadmaps for the projects on ADP's healthcare benefits platform.
- Conducted user research, drove requirement mapping, and led delivery cycles for client implementations.
- In three years, successfully onboarded ~200 clients across different industries for healthcare projects.
- Successfully presented and pitched innovative concepts to the US team on the existing client platform, earned positive feedback on the feasibility, and gained approval for the implementation.
- Recognized with Best Rookie of the Year and Certificate of Excellence.
Education
MBA - Product Management & Marketing
Indian Institute of Management Visakhapatnam
Visakhapatnam, India05.2024
B.Tech - Electronics & Communication Engineering
GRIET, JNTU
HyderabadSkills
Product Strategy
Roadmapping
User Research & Persona Development
Feature Prioritization
Go-to-Market (GTM)
KPI Metrics Tracking
SQL
Wireframing & Prototyping (Figma)
Market & Competitor Analysis
Stakeholder Management
Leadership Experience
Elected Academic Council Representative by the student batch; ensured seamless academic operations and schedules for 650+ students., Worked closely with faculty members and administrators to plan and execute events such as guest workshops, seminars, and educational initiatives for the entire batch of ~650.
Timeline
Associate Manager
GMR Hyderabad International Airport
06.2025 - Current
Management Trainee - Product / Business
GMR Hyderabad International Airport
05.2024 - 05.2025
Summer Product Intern
EY
04.2023 - 06.2023
Product & Business Analyst
ADP
07.2019 - 06.2022
MBA - Product Management & Marketing
Indian Institute of Management Visakhapatnam
B.Tech - Electronics & Communication Engineering
GRIET, JNTU
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