Suraj
Ballabgarh
Summary
Insurance Operations Leader with over 7 years of experience specialising in Property & Casualty (P&C) insurance. Proven track record of managing high-volume transactions, ensuring 100% SLA compliance, and leading high-performing teams. Expert in policy administration, endorsements, and regulatory standards with a focus on process optimization and accuracy
Overview
7
7
years of professional experience
6048
6048
years of post-secondary education
Work History
Subject Matter Expert
Cognizant
Noida
04.2025 - Current
- Operations associates, overseeing the end-to-end processing of P&C insurance Endorsement transactions.
- Ensured 100% compliance
- Resolved complex client queries
Process Developer
Genpact
Noida
04.2019 - 04.2025
- Started my work as process associate in P & C Insurance since April 2019 in pilot process.
- Our team work for Underwriter as a Case manager.
Education
B.com(Hons) -
Maharishi Dayanand University
Intermediate -
HBSE
Matriculation -
HBSE
Skills
- Ability to Work Under Pressure
- Communication and Presentation
- Underwriting
- Fast Learner
- Word
- Excel
- Power Point Presentation
Languages
- Hindi
- English
Extracurricular Activities
Fun Spoke Person IT spoke of the Team Part Of Knowledge Team
Hobbies and Interests
- Cooking
- Cricket
Roles And Responsibilities
- Currently leading team size of 15
- Interact with onshore counterparts
- Trained more than 40 person In team
- Responsible for Assign work to team
- I am proficient in indexing and data entry both medical and non-medical
- Prepare RCA and Dashboard
- Responsible for quality reviews, assurance and control.
Timeline
Subject Matter Expert
Cognizant
04.2025 - Current
Process Developer
Genpact
04.2019 - 04.2025
B.com(Hons) -
Maharishi Dayanand University
Intermediate -
HBSE
Matriculation -
HBSE