Suraj Bhandari

· Windows server clustering, creation of cluster and troubleshooting of the cluster issues by analysing cluster and system event logs. Also having expertise in Azure cluster (IAAS).

· Managing the Hyper-V environment and troubleshooting Hyper-V related issue both stand alone and cluster environment.

· Troubleshooting on VSS and its core components and Windows server backup.

· Installing Windows based application on the Windows servers including installing the roles and features (Web server, File server and ADDS).

· Possess expertise in disk recovery (MBR, GPT and Dynamic disk).

· Storage spaces and Storage Spaces direct troubleshooting and hands-on experience on creating a storage solution in customer environment as well as on Azure.

· Worked on Storage Replica and Storage Migration using Windows admin center.

· Hands-on experience in deploying containers and Kubernetes.

Troubleshooting on worker node join issues, issues with Windows images etc.

· Having expertise in analyzing network traces.

• Creating the lab to test the behaviour on Cluster, Hyper-V cluster, storage spaces direct, storage spaces. Storage replica, Storage Migration, containers, and Kubernetes for windows Pod.
• Providing break-fix, advisory on the above-mentioned technologies.
• Mentoring new hires and peers from the different region and time-zone in Windows Failover cluster, Storage spaces direct and Hyper-V Virtualization.
• Creation of knowledge base article and delivering triages globally on my SME area (Windows cluster, Hyper-V, and Storage spaces direct).

· Windows server clustering, creation of cluster and troubleshooting of the cluster issues by analysing cluster and system event logs. Also having expertise in Azure cluster (IAAS).

· Managing the Hyper-V environment and troubleshooting Hyper-V related issue both stand alone and cluster environment.

· Troubleshooting on VSS and its core components and Windows server backup.

· Installing Windows based application on the Windows servers including installing the roles and features (Web server, File server and ADDS).

· Possess expertise in disk recovery (MBR, GPT and Dynamic disk).

· Storage spaces and Storage Spaces direct troubleshooting and hands-on experience on creating a storage solution in customer environment as well as on Azure.

· Worked on Storage Replica and Storage Migration using Windows admin center.

· Hands-on experience in deploying containers and Kubernetes.

· Having expertise in analyzing network traces.

1. Project Account: Louis Berger

Project Name: Louis Berger

Role/Designation: Technology Analyst

Company: Infosys Limited

Roles and Responsibilities:

• Setting up Virtual networks for creation of Virtual machines.
• Configure the appropriate VMs, storage and network in Clustered environment in Hyper-V.
• Installing and Configuring Different Tiers Virtual Machine for different Project needs
• Capturing a Snapshot/Checkpoint of a Hyper-V Virtual Machine for future needs.
• Windows administration day to day task (adding and freeing disk space, monitoring of events).
• Creation of accounts in Active directory.
• Managing the overall Windows based On-premises and cloud Infrastructure of Client.

1. Project Account: Dell EMC and OpenText

Project Name: Documentum eRoom

Role/Designation: System Engineer

Company: Wipro Technology.

Description:

Ø Handle Service Requests raised by customers regarding issues noticed with Application and MS SQL server.

· Installation of Windows server 2012, 2008r2, SQL server 2008R2,2012 and 2014 over clustered environment, eRoom application, Index server, eRoom client

· Database backup and restore, Login creation, Snapshot creation before the deployment, Replication of databases, Assigning roles and permissions to the users, new server role creation and assignment to the user.

· Manage MS SQL server database queries related to their member management and role across multiple servers.

· Operation on MS SQL server using T-SQL query (updating, Altering, deletion).

· Understand the query raised by the customer and share the desired action plans.

· Review the logs shared by customers to troubleshoot the issue and provide the root cause of the behavior.

· Providing access to SharePoint site and creating a SharePoint site.

· Web architecture troubleshooting in the following areas: Active Directory, DNS, SQL, IIS, MS SQL server, Citrix, third party application compatibility, load balancing, custom extensions.

· Handle the critical issues through WebEx Remote support sessions.

· Reproduce the issues noticed by customers on both clustered and non-cluster to decide the next action plan and level of technical support.

· Engage Product Engineering Team depending on product design troubleshoots by raising Engineering Consult Request through JIRA tool.

· Creating a VM in VMware workstation and Hyper-V.

· Patching Physical and virtual server in Windows Environment.

· Storage and VM migration in Hyper-v.

· Creating and adding additional disks as per the customer requirement.