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Customer Support Executive with over 3 years of experience providing exceptional service and resolving customer queries for global brands like Amazon and LinkedIn. Skilled at handling diverse customer needs across US and UK markets, ensuring high-quality member experiences while collaborating with internal teams to deliver effective solutions. A self-driven and dedicated professional, adept at utilizing tools like Salesforce (SFDC), Jira, and MS Office to maintain operational excellence. Holds a Bachelor’s Degree in Commerce from Mahatma Gandhi University, Ernakulam. Proven expertise in customer service, coordination, and teamwork, with technical skills in JavaScript and a strong focus on process optimization and client satisfaction.

Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.

To be part of a dynamic and growth-oriented organization where I can apply my customer support skills, enhance my professional capabilities, and contribute effectively to organizational success.
Customer-focused professional with hands-on experience in customer support and client communication. Skilled in handling inbound and outbound calls, resolving customer issues, maintaining service quality, and supporting customers with event-based gifting solutions including eco-friendly gifts. Brings strong coordination skills, adaptability, and a customer-first mindset. Customer Support Executive with expertise in complaint handling and issue resolution. Proven ability to enhance client assistance through effective inbound and outbound call management.

Accommodating customer support with 1.5 years of experience delivering solid customer care while enhancing relations. Strong interpersonal skills with talents for relating and empathizing with individuals of varying personalities and walks of life. Proficient in numerous computer applications and targets. Highly motivated and driven to achieve set goals and targets.

Driven customer support executive with experience as primary point of escalation for high-level client questions, needs, wants and complaints. Passionate about delivering superior interactions with customers by hearing issues, requirements and requests to provide first-class customized solutions. Dedicated to identifying trends by analyzing customer inquiries and complaints to develop rapid solutions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Highly motivated and driven to achieve set goals and targets.

Suraj Mittal

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Customer Support Executive

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Master of Social Work - Social Work

Bachelor of Commerce - Commerce

10+2 - Commerce

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Customer Support Executive

Master of Social Work - Social Work

Bachelor of Commerce - Commerce

10+2 - Commerce

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