Surbhi kumar

HRBP - Senior Executive

HCL Tech

03.2021 - Current

Acted as the sole HR point of contact for a business unit of over 2000 employees
Led the deployment of an Early Warning system, predicting attrition risk with over 85% accuracy
Oversaw communication, facilitation, and implementation of organization-wide change initiatives
Offered comprehensive HR guidance through strategic Business Partnering across core functions, including leave policies, and health benefits encompassing medical, life events, maternity, paternity, and Employee Assistance Programs
Spearheaded employee well-being initiatives in Engagement, Operational Excellence, Process Enhancement, and Program Efficacy, aligning with the organization's ethos
Focusing on First-Time-Manager development initiatives; quarterly 1:1 connects, addressing concerns, identifying root causes for team member attrition, providing action plans and coaching for managers
Designed and implemented managerial effectiveness initiatives: manager span analysis - reduced 20% span for managers with >15 reportees, while driving IJP movements
Talent Planning and Management: Identify Hi-po employees, succession planning, retention and consequence management
Designed a framework for talent rotations across biz functions to facilitate employee growth and retention
Effectively drive Redeployments to ensure there is no revenue leakage or bench cost to the respective Employee Engagement
Devised and Implemented an RnR Program to optimize sensitive workflows and drive efficiency
Initiated employee engagement programs encompassing manager effectiveness sessions, wellness initiatives, and rewards & recognition schemes
Targeted engagement and retention strategies resulted in a 23% success rate in retaining employees citing higher education, work-life balance, and technology preferences as reasons for exit
Launched & Executed Leadership Interventions- Quarterly Town-halls, R&R (All India), Date with MD, Know your Leader
Design a re-skilling/up-skilling program which includes intake assessments, evaluation post completion of the program while keeping in mind other aspects like performance which have direct impact on employee while in the program
HR Analytics: Generated monthly and weekly attrition trend reports for leadership, enabling root cause analysis and focused retention efforts
Analyzed employee engagement survey reports and collaborated on action plans for future improvements
Leveraged various HR Metrics to identify and address HR issues, implementing corrective actions and measuring their impact
Strategic Projects: Mentor Me/ Circles
Developed a registration platform with defined eligibility criteria for mentorship engagement
Established a benchmarking framework through industry analysis to ascertain standards
Set tenure prerequisite for mentor registration at 5 years with a minimum band level of E3.2
Enforced mentee eligibility for fresh hires under E2.1
Formulated criteria based on comprehensive insights into leadership guidance programs across various industry peers.

Summary

Overview

Work History

HRBP - Senior Executive

Education

PGDM - HR and Marketing

MA - Public Administration

BA Hons - Pol science

Intermediate -

High School -

Skills

Websites

Certification

Languages

Timeline

HRBP - Senior Executive

PGDM - HR and Marketing

MA - Public Administration

BA Hons - Pol science

Intermediate -

High School -

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