SURBHI VERMA
Mumbai
Summary
I am a passionate, self-motivated, results-oriented corporate talent acquisition partner with a commitment to client service and candidate/resource management. Managing global stakeholders with the ability to manage multiple positions in a fast-paced, changing work environment. Extremely energetic, positive team player with a “roll-up-the-sleeves” attitude.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Recruiter
TTEC
Mumbai
07.2023 - Current
- Spearheaded end-to-end recruitment strategies for G&A roles, partnering with hiring managers to define job requirements, success profiles, and selection criteria.
- Aligned talent acquisition initiatives with broader business goals, and workforce planning to support organizational growth.
- Led a high-performing recruiting team, providing mentorship, setting performance benchmarks, and driving accountability across sourcing, screening, and offer stages.
- Monitored industry trends, salary benchmarks, and competitor hiring strategies to inform proactive sourcing and compensation alignment.
- Navigated shifting priorities and urgent hiring needs with agility, ensuring timely and effective talent delivery.
- Collaborated cross-functionally with HR and Finance to streamline onboarding, ensure compliance, and align compensation packages.
- Managed confidential and executive-level searches with discretion, precision, and strategic insight.
- Oversaw ATS and CRM platforms (Workday, Taleo, ARC), ensuring data integrity, process optimization, and seamless candidate tracking.
- Tracked key hiring metrics (time-to-fill, quality of hire, diversity goals), and delivered actionable insights to senior leadership.
- Championed a positive candidate experience through transparent communication, timely feedback, and consistent engagement.
- Acted as a cultural ambassador, promoting company values to attract and retain top-tier talent.
- Developed compelling job descriptions and executed sourcing strategies across job boards, referrals, LinkedIn, and niche platforms.
- Built and maintained robust talent pipelines through proactive outreach and passive candidate engagement.
- Directed resume reviews, conducted phone screens, and coordinated interviews with internal stakeholders.
- Led offer preparation and negotiation, ensuring alignment with internal policies and market benchmarks.
Talent Acquisition and Employment Specialist
Nuance India Private Limited
Pune
11.2021 - 02.2023
- Managed end-to-end recruitment process to enhance experiences for hiring managers and candidates.
- Engaged employees in a referral program, leveraging networks for passive candidate sourcing.
- Tracked, analyzed, and reported hiring metrics to leadership on a regular basis.
- Collaborated with the Talent team to refine recruiting processes for improved efficiency.
- Partnered with hiring managers to develop strategic recruitment plans aligned with business needs.
- Identified and attracted diverse candidates while implementing best practices for inclusion.
- Utilized G-Suite for report preparation and candidate tracking.
- Devised individual hiring strategies for IT, Non-IT, and Healthcare roles across Pan India and US.
Client Partner- Talent Acquisition
Access Healthcare Services
Pune
10.2019 - 11.2021
- Managed end-to-end recruitment lifecycle from requisition to onboarding, including sourcing and screening.
- Collaborated with Hiring Managers to assess recruitment needs and develop tailored hiring strategies.
- Generated talent pipelines through database searches, job portals, referrals, and networking.
- Executed headhunting strategies via social media, internal databases, and relationship-building initiatives.
- Facilitated salary negotiations and ensured timely completion of onboarding documentation.
- Achieved hiring targets using diverse sourcing channels, including campus drives and vendor partnerships.
- Defined recruitment requirements by aligning organizational plans with stakeholder expectations.
- Conducted initial screening interviews to evaluate skills and compensation expectations.
Freelancer Recruiter
Multiple Clients
Pune
09.2017 - 07.2019
- Collaborated with clients to understand hiring needs and develop recruitment strategies.
- Sourced and screened potential candidates for open positions.
- Coordinated background checks on successful candidates prior to offer acceptance.
- Conducted candidate screenings to assess qualifications and fit for various roles.
- Reviewed resumes, conducted phone screens, and managed candidate pipelines.
- Facilitated interviews between candidates and hiring managers to ensure smooth processes.
- Provided guidance to clients on market trends and talent acquisition best practices.
- Built relationships with potential candidates through networking and outreach efforts.
Associate Consultant- Recruitment
Skilled Buzz Solutions
Bangalore
01.2017 - 06.2017
- Understanding client’s requirement.
- Attending conference call from clients.
- Work closely with the hiring managers.
- Doing industry references and market research.
- Head hunting and working effectively on requirements.
- Salary negotiations and close position.
- Counseling prospective candidates by highlighting the client’s company profile.
- Taking follow up till joining is completed.
- Doing after joining formalities.
- Won a prize in drama competition in the annual function of the college.
- Actively participated in sports meets and various extra-curricular activities throughout the academic year.
- Won R&R for the target hiring.
Education
B.Com (Advt.) -
Sarojini Naidu college
BhopalDCA -
Makhanlal University
BhopalSkills
- Stakeholder management
- Salary negotiation
- Market analysis
- Recruitment in IT and non-IT (Pan India/US locations)
- Volume hiring
- lateral hiring
- Global stakeholder management
- Escalation handling
- Vendor management
- Application Tracking System (ATS)
- Referral management
- Employer branding
- Diversity hiring
- Team leadership
- Full-cycle recruitment
Certification
- Diploma in Computer Science, Surya Academy
- Learning LinkedIn Recruiter, LinkedIn
- Technical Recruiting, LinkedIn
- Talent Sourcing, LinkedIn
- Social Recruitment, LinkedIn
- Virtual Recruitment, LinkedIn
Accomplishments
- Won a prize in drama competition in the annual function of the college.
- Actively participated in sports meets and various extra-curricular activities throughout the academic year.
- Won R&R for the target hiring.
Office Tools
- ERP
- PowerPoint
- Word
- Excel
Area Of Expertise
- Recruitment in IT and Non-IT (Pan India/US Locations)
- Volume Hiring
- Lateral Hiring
- Global Stakeholder Management
- Joining Formalities
- Escalation Handling
- Vendor Management
Timeline
Recruiter
TTEC
07.2023 - Current
Talent Acquisition and Employment Specialist
Nuance India Private Limited
11.2021 - 02.2023
Client Partner- Talent Acquisition
Access Healthcare Services
10.2019 - 11.2021
Freelancer Recruiter
Multiple Clients
09.2017 - 07.2019
Associate Consultant- Recruitment
Skilled Buzz Solutions
01.2017 - 06.2017
B.Com (Advt.) -
Sarojini Naidu college
DCA -
Makhanlal University