Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Office Tools
Area Of Expertise
Timeline
Generic
SURBHI VERMA

SURBHI VERMA

Mumbai

Summary

I am a passionate, self-motivated, results-oriented corporate talent acquisition partner with a commitment to client service and candidate/resource management. Managing global stakeholders with the ability to manage multiple positions in a fast-paced, changing work environment. Extremely energetic, positive team player with a “roll-up-the-sleeves” attitude.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Recruiter

TTEC
Mumbai
07.2023 - Current
  • Spearheaded end-to-end recruitment strategies for G&A roles, partnering with hiring managers to define job requirements, success profiles, and selection criteria.
  • Aligned talent acquisition initiatives with broader business goals, and workforce planning to support organizational growth.
  • Led a high-performing recruiting team, providing mentorship, setting performance benchmarks, and driving accountability across sourcing, screening, and offer stages.
  • Monitored industry trends, salary benchmarks, and competitor hiring strategies to inform proactive sourcing and compensation alignment.
  • Navigated shifting priorities and urgent hiring needs with agility, ensuring timely and effective talent delivery.
  • Collaborated cross-functionally with HR and Finance to streamline onboarding, ensure compliance, and align compensation packages.
  • Managed confidential and executive-level searches with discretion, precision, and strategic insight.
  • Oversaw ATS and CRM platforms (Workday, Taleo, ARC), ensuring data integrity, process optimization, and seamless candidate tracking.
  • Tracked key hiring metrics (time-to-fill, quality of hire, diversity goals), and delivered actionable insights to senior leadership.
  • Championed a positive candidate experience through transparent communication, timely feedback, and consistent engagement.
  • Acted as a cultural ambassador, promoting company values to attract and retain top-tier talent.
  • Developed compelling job descriptions and executed sourcing strategies across job boards, referrals, LinkedIn, and niche platforms.
  • Built and maintained robust talent pipelines through proactive outreach and passive candidate engagement.
  • Directed resume reviews, conducted phone screens, and coordinated interviews with internal stakeholders.
  • Led offer preparation and negotiation, ensuring alignment with internal policies and market benchmarks.

Talent Acquisition and Employment Specialist

Nuance India Private Limited
Pune
11.2021 - 02.2023
  • Managed end-to-end recruitment process to enhance experiences for hiring managers and candidates.
  • Engaged employees in a referral program, leveraging networks for passive candidate sourcing.
  • Tracked, analyzed, and reported hiring metrics to leadership on a regular basis.
  • Collaborated with the Talent team to refine recruiting processes for improved efficiency.
  • Partnered with hiring managers to develop strategic recruitment plans aligned with business needs.
  • Identified and attracted diverse candidates while implementing best practices for inclusion.
  • Utilized G-Suite for report preparation and candidate tracking.
  • Devised individual hiring strategies for IT, Non-IT, and Healthcare roles across Pan India and US.

Client Partner- Talent Acquisition

Access Healthcare Services
Pune
10.2019 - 11.2021
  • Managed end-to-end recruitment lifecycle from requisition to onboarding, including sourcing and screening.
  • Collaborated with Hiring Managers to assess recruitment needs and develop tailored hiring strategies.
  • Generated talent pipelines through database searches, job portals, referrals, and networking.
  • Executed headhunting strategies via social media, internal databases, and relationship-building initiatives.
  • Facilitated salary negotiations and ensured timely completion of onboarding documentation.
  • Achieved hiring targets using diverse sourcing channels, including campus drives and vendor partnerships.
  • Defined recruitment requirements by aligning organizational plans with stakeholder expectations.
  • Conducted initial screening interviews to evaluate skills and compensation expectations.

Freelancer Recruiter

Multiple Clients
Pune
09.2017 - 07.2019
  • Collaborated with clients to understand hiring needs and develop recruitment strategies.
  • Sourced and screened potential candidates for open positions.
  • Coordinated background checks on successful candidates prior to offer acceptance.
  • Conducted candidate screenings to assess qualifications and fit for various roles.
  • Reviewed resumes, conducted phone screens, and managed candidate pipelines.
  • Facilitated interviews between candidates and hiring managers to ensure smooth processes.
  • Provided guidance to clients on market trends and talent acquisition best practices.
  • Built relationships with potential candidates through networking and outreach efforts.

Associate Consultant- Recruitment

Skilled Buzz Solutions
Bangalore
01.2017 - 06.2017
  • Understanding client’s requirement.
  • Attending conference call from clients.
  • Work closely with the hiring managers.
  • Doing industry references and market research.
  • Head hunting and working effectively on requirements.
  • Salary negotiations and close position.
  • Counseling prospective candidates by highlighting the client’s company profile.
  • Taking follow up till joining is completed.
  • Doing after joining formalities.
  • Won a prize in drama competition in the annual function of the college.
  • Actively participated in sports meets and various extra-curricular activities throughout the academic year.
  • Won R&R for the target hiring.

Education

B.Com (Advt.) -

Sarojini Naidu college
Bhopal

DCA -

Makhanlal University
Bhopal

Skills

  • Stakeholder management
  • Salary negotiation
  • Market analysis
  • Recruitment in IT and non-IT (Pan India/US locations)
  • Volume hiring
  • lateral hiring
  • Global stakeholder management
  • Escalation handling
  • Vendor management
  • Application Tracking System (ATS)
  • Referral management
  • Employer branding
  • Diversity hiring
  • Team leadership
  • Full-cycle recruitment

Certification

  • Diploma in Computer Science, Surya Academy
  • Learning LinkedIn Recruiter, LinkedIn
  • Technical Recruiting, LinkedIn
  • Talent Sourcing, LinkedIn
  • Social Recruitment, LinkedIn
  • Virtual Recruitment, LinkedIn

Accomplishments

  • Won a prize in drama competition in the annual function of the college.
  • Actively participated in sports meets and various extra-curricular activities throughout the academic year.
  • Won R&R for the target hiring.

Office Tools

  • ERP
  • PowerPoint
  • Word
  • Excel

Area Of Expertise

  • Recruitment in IT and Non-IT (Pan India/US Locations)
  • Volume Hiring
  • Lateral Hiring
  • Global Stakeholder Management
  • Joining Formalities
  • Escalation Handling
  • Vendor Management

Timeline

Recruiter

TTEC
07.2023 - Current

Talent Acquisition and Employment Specialist

Nuance India Private Limited
11.2021 - 02.2023

Client Partner- Talent Acquisition

Access Healthcare Services
10.2019 - 11.2021

Freelancer Recruiter

Multiple Clients
09.2017 - 07.2019

Associate Consultant- Recruitment

Skilled Buzz Solutions
01.2017 - 06.2017

B.Com (Advt.) -

Sarojini Naidu college

DCA -

Makhanlal University
SURBHI VERMA