Hi, I’m
Suresh A
Cloud And Infra Analyst
Chennai
Summary
Tech-savvy professional with advanced training and experience in IT infra and Security. Delivers above-average results to delight customers and drive internal enhancements. Always seeking new and improved strategies to achieve objectives.
Overview
9
years of professional experience
1
Language
Work History
Digiclarity Global SolutionCHENNAI
Senior Cloud Infrastructure Engineer
08.2022 - Current
Job overview
- Deployed up and configured user accounts, groups, and organizational units.
- Managed Windows machines with Google Credential provider MDM and Implemented Policies
- Did changes in Google workspace in compliance with HIPPA and SOC and got Certifications for current Employer
- Installed and Configured GAM and made Workspace admin process easier saved time in reporting.
- Implemented security measures, such as two-step verification and mobile device management.
- Monitored usage and troubleshooting issues related to Google Workspace services.
- Configured Google Drive Client Side Encryption and DLP Rules,
- Collaborating with other IT staff and Implemented Ticketing system and workflow with Appsheet
- Staying up-to-date with new Google Workspace releases and features, and assessing their potential impact on the organization.
- Providing training and support to end-users.
- Monitoring compliance with Google Workspace policies and regulations.
Ramboll India Pvt Limited
IT Analyst
12.2019 - Current
Job overview
- Managed Active Directory, Google Workspace and Azure users
- Implemented Security Groups and Providing Access Rights for file server and setting up Group policies
- Managed Spam Filters and Blocked suspicious External Emails, Monitoring Phishing and Email Flow Google Cloud Directory Sync
- Message routing and associated troubleshooting Spam and phishing outbreak response and mitigation
- Configured Mobile devices and Mobile Device Management technologies
- Ability to configure and troubleshoot syncs between AD and Google
- Provided assistance to 2nd Line Support as .E-mail Monitoring, Messaging System health monitoring
- Troubleshooting issues with O365 Client applications and one drive issues
- Worked as the shift as a Shift Lead working and cooperating with Priority tickets and following up and resolving them
- Ticketing Tool: Service now
CSS Corp Private Ltd
Cloud and Infra Engineer
12.2018 - 12.2019
Job overview
- Acted as a Single point of contact to clients, Maintained user, group, and computer accounts in Active directory
- Mobile devices and Mobile Device Management technologies
- configured and troubleshoot syncs Administer Gsuite using GAM with Gmail API and managing users and reporting and maintenance
- Executed ,manged lead Office 365 migration for Microsoft from external clients
- Handled G-suite Email App and Managing email routing, Control users' access to Gsuite features and services
- configured user, group, and computer accounts in Active directory
- Handled Trend Micro Antivirus and Involved in Trendmicro Local to Trendmicro SaaS Migration
- Worked and implemented with Google Cloud Directory Sync to Synchronize Active Directory and G Suite Cloud
- Ticketing Tool: Atlassian-JIRA
Essel Group
IT Executive
08.2015 - 12.2018
Job overview
- Maintained user, group, and computer accounts in Active directory
- Managing and maintaining NAS Devices, Deploying Windows updates through Sapphire IMS Console
- Managing Firewall’s and Access Points, Managing SOPHOS and TrendMicro Cloud Antivirus
- Resolving issues with email clients like Gsuite app sync, outlook, thunderbird etc
- Remote Troubleshooting of the customer queries, Remote Installation help to our clients
- Successfully migrated Emails boxes from net core cloud to Gsuite cloud., Monitoring the Gsuite users on daily basis and handling the issues on prior
- Ticketing Tool: Science Logic, Sapphire IMS.
Kryptos Consulting services
Trainee Monitoring
09.2014 - 08.2015
Job overview
- Acted as a first point of contact to our International Clients for all Technical support and resolve them on SLA Basis
- Handled daily technical support activities on System, data network and server management and Virtual Machines
- Remote Troubleshooting of the customer queries, Remote Installation help to our clients
- Installing, configuring, troubleshooting and maintaining win server
- Participate on service/server deployment activities as part of a technical project delivery
- Troubleshooted problems of Internet, Intranet, network connectivity problems etc.
Education
Apollo Group of colleges
Bachelor’s from Computer Science and Engineering
Infant Jesus matriculation school
10th and 12th
Skills
Mobile device management,SCCM
Google Workspace, Active Directory, Office 365
GCP, Azure, AWS
GAM, Powershell
SOC, SIEM
Incident Management, Technical Support Service Delivery, ITIL
Timeline
Senior Cloud Infrastructure Engineer
Digiclarity Global Solution
08.2022 - Current
IT Analyst
Ramboll India Pvt Limited
12.2019 - Current
Cloud and Infra Engineer
CSS Corp Private Ltd
12.2018 - 12.2019
IT Executive
Essel Group
08.2015 - 12.2018
Trainee Monitoring
Kryptos Consulting services
09.2014 - 08.2015
Apollo Group of colleges
Bachelor’s from Computer Science and Engineering
Infant Jesus matriculation school
10th and 12th