Suresh Kumar
Summary
Seeking to pursue my career in sales, marketing and banking operations which provide enough opportunities to acquire knowledge and to enhance the profitability of the organization.
Overview
19
19
years of professional experience
Work History
Deputy Relationship Manager
Federal Operations And Services(federal Bank Ltd)
Chennai
12.2023 - Current
- Assisted in preparing detailed credit analysis reports for senior management review, helping make informed lending decisions.
- Collaborated with branch management to develop innovative business development initiatives that attracted new customers.
- Exceeded quarterly sales goals by actively seeking out new business opportunities and fostering strong relationships with existing clients.
- Negotiated complex agreements with clients, securing mutually beneficial terms for all parties involved.
- Implemented efficient customer service processes that reduced response times and improved client satisfaction rates.
- Achieved revenue targets consistently by diligently managing key accounts and prioritizing client retention efforts.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
Finmart
Emirates Islamic bank
02.2023 - 07.2023
- To maintain a productive and professional relationship with all clients
- Develop and strengthen the loan referral network, using leads to achieve loan goals
- Exploring and pursuing new markets for loan products, analyzing loan requests and preparing written evaluations and recommendations for approvals
- Coordinating the loan closings, ensuring that documents are properly prepared and executed.
Sales Officer
STANDARD CHARTERED BANK
08.2021 - 09.2022
- Handling new business - Credit Card sales
- Briefing the features and benefits of the credit card
- Targeting the right customer segments
- Achieved month on month target
- Conduct various activities to procure new business
- Build Client relationships to sell other banking products.
Union National Bank
01.2018 - 05.2019
- Responsible to achieve the set target in CCPL (credit card, Personal Loan), Catering sales queries on different policy related issues, providing deviations and feedback to sales on daily basis to ensure superior sourcing quality and better approval rates
- Coordinating the loan closings, ensuring that documents are properly prepared and executed
- Better understanding of competitors' products
- Establishing healthy business relations with clients and solving after sales.
ADCB Simply Life
12.2014 - 10.2017
- To maintain a productive and professional relationship with all clients
- Develop and strengthen the loan referral network, using leads to achieve loan goals
- Exploring and pursuing new markets for loan products, analyzing loan requests and preparing written evaluations and recommendations for approvals
- Coordinating the loan closings, ensuring that documents are properly prepared and executed.
Business Officer
ICICI Bank Ltd
02.2010 - 09.2014
- Responsible for managing big corporate companies to generate leads like credit cards, personal loan, auto loans and home loan
- Responsible for handling the salary team and generating the leads
- Focusing on client acquisition with the objective of getting clients to open their company account and guiding them on various services provided by the bank
- Working on the databases created through channels, tele calling as well as client's references.
Auto loan Sales Executive
Hdfc bank ltd
12.2005 - 02.2010
- Responsible for handling retail asset products with dealers
- Interacting with new dealers to bring in more revenue
- Conducting product training for dealers & finance executives to bring in more business
- To keep the dealers informed about the new product upgrades
- Generate operations reports like dealer's sales and competitor market sales reports, individual performance, MIS report and present the same to the manager.
Education
Bachelor of Arts – Economics -
Guru Nanak College,(Madras university)
01.2004
Skills
- Proactive and highly motivated
- Strong communication and interpersonal skills
- High energy level and uncompromising commitment
Professional Highlights
- Disciplined and self-motivated professional with over 15 years of experience in banking sales & marketing and client servicing.
- Ensuring high quality deliverables, elevating customer satisfaction, while adhering to the targets.
- Proficient at product handling, competitor, & market analysis, interfacing with clients and internal dept. for best resolution for queries.
- Proven track record of increasing revenue, strategy implementation for deeper market penetration and expanding market share, with skills in lead generation, handling product awareness campaigns and business presentations.
- Comfort in working under cross-cultural, dynamic and fast-paced environments.
Phone
0585342281, 7904418344
Personal Information
- Father's Name: P. Kandasamy
- Date of Birth: 12/14/81
- Nationality: Indian
- Marital Status: Single
Timeline
Deputy Relationship Manager
Federal Operations And Services(federal Bank Ltd)
12.2023 - Current
Finmart
Emirates Islamic bank
02.2023 - 07.2023
Sales Officer
STANDARD CHARTERED BANK
08.2021 - 09.2022
Union National Bank
01.2018 - 05.2019
ADCB Simply Life
12.2014 - 10.2017
Business Officer
ICICI Bank Ltd
02.2010 - 09.2014
Auto loan Sales Executive
Hdfc bank ltd
12.2005 - 02.2010
Bachelor of Arts – Economics -
Guru Nanak College,(Madras university)