SURESH KUMAR DOMMETI
Bengaluru
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
System Administrator
Orient Technologies
Bangalore
08.2018 - Current
- Resolved complex technical problems within established service level agreements.
- Performed regular backups of critical data and documents.
- Maintained inventory of hardware assets including servers, laptops, desktops.
- Deployed operating systems upgrades and security patching in accordance with IT policies.
- Troubleshot application errors and provided technical support to end-users.
- Coordinated with third-party vendors for resolution of incidents or provisioning services.
- Configured and maintained system hardware, software and network components.
- Provided technical support and training to users, improving system understanding and reducing support requests.
- Ticketing tools support (Manage Engine & Service Now)
- Managing Inventory of all assets in ticketing tools.
Desktop Support
Tryst Networks & Solutions
Bangalore
12.2016 - 06.2018
- Providing technical support (break down support) to the above mentioned hardware's and operating systems
- Finding solutions to the escalated problems
- Troubleshooting and maintenance of desktop hardware
- Installing and Troubleshooting User Desktops, Remote Site connectivity through third party tools
- Online troubleshooting of client OS like Windows XP, Window7 Windows 8, Window 8.1 And windows 10 desktops
- Working with File Systems and Disks & Disk Management
- Installing and managing application software
- Providing technical, functional and operational support to users in the implementation and use of software applications
- Installation and configuration of network printers and scanners
- Overall in charge of inventory of all PC's, Printer's, Scanner's and other Devices
System Hardware and Network Administrator
Symbiosys Technologies
Visakhapatnam
08.2015 - 10.2016
- Responsible for maintaining the network & troubleshooting the network related issues
- Responsible for maintaining & troubleshooting network printers
- Responsible for troubleshooting Internet issues
- Responsible for sharing the network printers
- Responsible for Hardware & Software Issues.
Education
B.Tech - Electronics and Communication
01.2014
Skills
- System Administration
- Technical Support
- Computer systems installation
- System Upgrades
- Customer Support
- Windows Server
Job Profile
- Providing technical support (break down support) to the above mentioned hardware's and operating systems
- Implementation of various projects which contain servers, clients and networking equipment.
- Finding solutions to the escalated problems.
- Assembling & disassembling a computer.
- Troubleshooting and maintenance of desktop hardware.
- Troubleshooting and maintenance of all LAN and workstation network connectivity issues.
- Installing and Troubleshooting User Desktops, Remote Site connectivity through third party tools, Online troubleshooting of client OS like Windows XP, Window7 Windows 8, Window 8.1 And windows 10 desktops.
- Working with File Systems and Disks & Disk Management.
- Installing, configuring and managing Symantec endpoint antivirus for desktops and patch management for Windows 2003 server, Windows 2000, Windows 2008, 2012 servers, Windows 7, Windows 8.
- Installing and managing application software.
- Providing technical, functional and operational support to users in the implementation and use of software applications.
- Installation and configuration of network printers and scanners.
- Overall in charge of inventory of all PC's, Printer's, Scanner's and other Devices.
Personal Information
Date of Birth: 05/11/93
Hobbies and Interests
- Surfing of Net.
- Listening to music.
- Playing Cricket.
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1
Kannada
Intermediate (B1)
B1
Timeline
System Administrator - Orient Technologies
08.2018 - Current
Desktop Support - Tryst Networks & Solutions
12.2016 - 06.2018
System Hardware and Network Administrator - Symbiosys Technologies
08.2015 - 10.2016
Srinivasa Institute of Engineering And Technology - B.Tech, Electronics and Communication
Similar Profiles
Nivedita KarudekarNivedita Karudekar
Dot Net Developer at Orient TechnologiesDot Net Developer at Orient Technologies
Budi BovinsBudi Bovins
Assistant Project Manager at Orient TechnologiesAssistant Project Manager at Orient Technologies
Ashish BhatadeAshish Bhatade
SAP MDM Consultant at Orient Technologies Pvt LtdSAP MDM Consultant at Orient Technologies Pvt Ltd