Surya Yadav
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Senior Process Associate
Tata Consultancy Services Ltd
03.2022 - Current
- Vendor Master Data(VMD)
- Setup supplier and contractor supplier, supplier updates, Banking details updated, supplier deactivation and activation, supplier Extensions, updated RCTI flag and enabled WHT
- Setup employee details and bank details in oracle system
- Processing Expedite request within given SLA
- Handling escalation via email and ServiceNow ticket tool from internal and external stakeholders on timely basis
- Conduct daily review of dashboards to monitor workflow and prioritize tasks for the team in ServiceNow
- Assigned and managed workflow for team members and completed the task within SLA
- Preparing Daily count report, Billing report, Audit report, Supplier report and allocation report
- Provide support, training and cross training to new and existing users of the team
- Perform Route Cause Analysis (RCA) of error and escalations and implement corrective and preventive actions
- Attend client meetings on daily, weekly and monthly basis
- Ensure all the process documents (SOPs) and manuals are updated with approval for exceptions and new process
Senior Officer
Wipro Ltd
08.2019 - 02.2022
- MDM SAP (Master data Management)
- Vendor Creation, Vendor updates, Updating Bank details, Vendor Extensions, IRS TIN MATCH Validation
- Handling client escalation on time to time basis
- Processing Expedite request within given SLA
- Follow ups on queries and get resolve on time
- Using different types of ERPS, when vendor is setup in system its reflected in 7 ERPS
- Working on 4site and Apex tools
- Preparing Daily count report, Sparc report, Rush requests report and Daily allocation report
- Provide support and training to new and existing users of the team
Associate - Ops
WNS Global Services
08.2017 - 07.2019
- Do Invoice process for USD and CAD market
- Responsibility of timely processing of invoices received within SLA
- Handling email enquiries and solving vendor queries related to invoice
- Prepare inter company, accrual sheet, lead sheet on month end basis
- Posting vendor invoices and cross checking of batches
- In case of NPO they would be required to check approvals, relevant documentation, identify services, cross check invoices, match the same and close in ERP
Education
MBA - Finance
Gyan Ganga Institute of Technology and Sciences
12.2017
B.COM. -
St. Aloysius College
12.2013
12TH -
Army School No.1 GRC
12.2010
10TH -
Army School No.1 GRC
12.2008
Skills
- Teamwork and collaboration
- Problem-solving
- Friendly, positive attitude
- Time management
Languages
English
Hindi
Extra-Curricular Activities
- B & C Certificate in NCC. Participated in the event 'E-KNACK' held at Gyan Ganga Institute of technology and sciences.
- Volunteer in Inter Institutional management festival held at Gyan Ganga Group of Institutions.
- Attended World Ramayana Conference in Jabalpur.
Internship
Organization: Maruti Suzuki Standard Auto Agencies, Jabalpur, Madhya Pradesh, India.
Duration: 45 days,
Learning: A Study of Job Satisfaction & its impact on employee's performance
Research Report - Topic
A Study of Various Selected Equity Link Saving Scheme Of Mutual Fund
Certificate
- Lean certificate
- Contextual Master Certificate.
Personal Information
- Father's Name: Ex. Sub Maj. Rajendra Prasad Singh
- Mother's Name: Mrs. Murchi Devi Singh
- Date of Birth: 04/07/91
- Nationality: Indian
Declaration
I hereby declare that all the above mentioned information is true to the best of my knowledge.
Date:
Place:
Surya Yadav
Timeline
Senior Process Associate
Tata Consultancy Services Ltd
03.2022 - Current
Senior Officer
Wipro Ltd
08.2019 - 02.2022
Associate - Ops
WNS Global Services
08.2017 - 07.2019
B.COM. -
St. Aloysius College
12TH -
Army School No.1 GRC
10TH -
Army School No.1 GRC
MBA - Finance
Gyan Ganga Institute of Technology and Sciences
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