Python, Bash, Django
Executive PGC - Computer And Information Systems Security
IIT ROORKEE
2025.Feb - Current
Shivam Kumar
Associate
Greater Noida,UP
Timeline
Senior Process Associate
Sopra Steria
09.2022 - 01.2025
Bachelor Of Computer Applications - Computer And Information Systems
Sunrise University
05.2015 - 06.2018
Work History
Senior Process Associate
Sopra Steria
09.2022 - 01.2025
- Assisted in daily operations, learning core processes and safety protocols.
- Supported team members with routine tasks to ensure efficient workflow.
- Conducted quality checks to maintain high standards of service delivery.
- Collaborated with colleagues to enhance process efficiency and accuracy.
- Met month-end reporting objectives and deadlines.
- Observed and reported on process inefficiencies for continuous improvement initiatives.
- Played an instrumental role in achieving departmental goals by consistently delivering results on target or above expectations.
- Reduced production downtime with regular equipment maintenance and timely issue resolution.
- Fostered strong working relationships with stakeholders through clear communication, resulting in seamless project execution.
- Streamlined processes by identifying inefficiencies and implementing solutions to enhance productivity.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Education
Bachelor Of Computer Applications - Computer And Information Systems
Sunrise University
Alwar 05.2015 - 06.2018
Executive PGC - Computer And Information Systems Security
IIT ROORKEE
Roorkee 2025.Feb - Current
Skills
- Verbal and written communication
- Workflow design
- Process documentation
- Lean six sigma
- Process analysis
- Analytical thinking
- Inventory management
- Problem-solving
- Teamwork
- Teamwork and collaboration
- Reliability
- Active listening
- Effective communication
- Time management abilities
- Continuous improvement
- Risk management
- Performance metrics
Summary
Experienced with process optimization and workflow management. Utilizes analytical skills to identify and implement process improvements that enhance efficiency and productivity. Track record of supporting team collaboration and adaptability in dynamic work environments. Senior Process Associate knowledgeable in managing accounts receivable tasks. Well-versed in general ledger report review and client relationship building. Looking to bring further success to growing non-profit organization.
Work Preference
Work Type
Contract WorkFull TimeGig WorkPart TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
Flexible work hoursWork from home optionCareer advancementCompany CultureHealthcare benefitsStock Options / Equity / Profit SharingQuote
I can fix the world, but the source code is missing.
Neo
Software
Jenkins, Jira
Kubernetes, Docker, Grafana
Puppet, Ansible, Chef, Salesforce
Prometheus, Selenium, GIT
GCP, AWS, AZURE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Certification
- Azure Associate Administrator License - September 2025