Suryakant Dwivedi
Summary
Driving successful IT infrastructure projects with a focus on operational excellence, cost optimization, and cybersecurity. Passionate about building strong teams, delivering results on time, and ensuring compliance with industry standards.
Overview
13
13
years of professional experience
2012
2012
years of post-secondary education
2
2
Languages
Work History
Deputy General Manager - IT Services
COWRKS India Private Limited
01.2024 - Current
- Leading all IT and network operations across COWRKS, ensuring our infrastructure stays reliable, secure, and ready to scale with the business.
- Successfully launched 6 new coworking centers in 2025, including 2 high-end luxury suites, all delivered within 6 months—on time and within budget.
- Reduced the network operations budget by 15% by renegotiating contracts and optimizing our support models, while keeping service levels consistently high.
- Drove a 17% savings in CapEx by value-engineering AV, CCTV, and access control systems, delivering the same quality at lower costs.
- Manage and mentor a diverse team of 20+ engineers and project specialists, building a strong culture of ownership, collaboration, and results.
- Oversaw our ₹100 million annual IT budget, balancing innovation with financial discipline for long-term sustainability.
- Played an active role in the company’s ISO 27001 certification process, ensuring compliance, and audit readiness as part of the certification team.
- Conducted regular Vulnerability Assessment and Penetration Testing (VAPT) audits with third-party vendors, and led remediation efforts to strengthen our security posture and protect company data.
- Completed training on DPDPA and GDPR compliance, enhancing my understanding of data privacy regulations, and helping the team maintain rigorous compliance and audit readiness.
- Actively shape the company’s IT strategy and infrastructure roadmap, ensuring technology investments are closely aligned with business goals.
- Partner with internal teams and vendors to design and deploy AV and video conferencing solutions that meet the unique needs of our enterprise clients.
- Strengthened our vendor ecosystem with strategic sourcing and smarter negotiations, cutting costs while improving service and delivery timelines.
- Managed multiple projects simultaneously while maintaining focus on meeting key milestones.
Senior Manager Projects - IT Services
COWRKS India Private Limited
01.2022 - 12.2023
- Led end-to-end IT infrastructure projects across multiple coworking sites, including structured cabling, network design, data center setup, AV/VC deployment, and physical security systems (CCTV, access control, biometrics).
- Directed the Network Operations Team, ensuring 24/7 availability, performance, and security of LAN/WAN infrastructure across all locations.
- Led a team of dedicated network professionals, managing day-to-day network administration and troubleshooting, including switching, routing, firewalls, and VPNs, while maintaining high uptime and a seamless user experience for members.
- Delivered custom AV and VC solutions tailored to client-specific requirements, enhancing productivity and user experience for enterprise customers.
- Worked closely with leadership to align infrastructure projects with business expansion goals, ensuring on-time, cost-effective delivery of IT solutions for new coworking centers.
- Drove vendor and service provider management, from procurement to SLAs, ensuring quality and performance across network and infrastructure services.
- Championed process automation and documentation for network operations, incident response, and configuration management to drive operational efficiency, and reduce manual errors.
Project Manager - IT Services
COWRKS India Private Limited
04.2019 - 12.2021
- Identified plans and resources required to meet project goals and objectives by setting realistic timelines and checkpoints to meet organizational needs.
- Developed and initiated IT projects, including managing costs, schedules, and performance.
- Orchestrated projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Provided accurate, detailed quantity take-offs from project drawings, and technical specifications.
- Reduced expenditures by effectively negotiating vendor and service contracts to drive savings.
- Oversaw projects for IT, AV, and Security by planning, designing, tendering, and scheduling.
- Boosted revenues by coordinating and executing IT projects, and developing varying services provided by IT, i.e., rack space, bandwidth, consulting services to clients, etc.
- Developed executive presentations and reports to facilitate project evaluation and process improvement.
Deputy Project Manager - IT Services
CoWrks India
07.2018 - 03.2019
- Network Infrastructure Designing.
- Node planning, space planning for IT rooms, CCTV, and ACS planning, and schematic/layout preparation on Visio/ACAD.
- Structured cabling design, along with BoQ, rate analysis, and preparation of tender documents.
- AV and BGM design for meeting rooms, public areas, along with BoQ and tender documents preparation.
- Access Control and CCTV solution design, along with BoQ and preparation of tender documents.
- Server room design with UPS and heat load design for complete ICT and security low-voltage services.
- Telephony solutions (IP, analog, digital, hybrid) along with BoQ and preparation of tender documents.
- Co-ordination with the vendor, along with regular site visits for procurement, installation, and commissioning.
- Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
- Escalated incidents to the next level to remain compliant with the company's standards and procedures.
- Delivered a high level of service by achieving timelines and quality of service to clients, to both maintain and extend relationships for future business opportunities.
Associate Consultant- ICT
T2 Technology Consulting
06.2016 - 06.2018
- Conducted meetings with clients to determine project intent, requirements, and budgets.
- Led various projects in education, corporate, hospitality, museums, exhibition, and convention centers under the guidance and supervision of the principal consultant.
- Compiled research data and gave professional presentations highlighting findings and recommended optimizations for their requirements, thus providing a cost-effective solution to clients.
- Node planning and marking on drawings using AutoCAD/Visio.
- Structured cabling design, FTTH design, along with BoQ and preparation of tender documents.
- Network Designing.
- CCTV marking and designing using AutoCAD/Visio, and preparing BoQ and tender documents.
- Access Control Solution design, along with BoQ and preparation of tender documents.
- Security system, i.e., boom barrier, bollards, guard touring system, designing, and preparation of BoQ and tender documents.
- Switching design for CCTV, data, and voice (IP) solutions, along with BoQ and preparation of tender documents.
- Server room design with space allocation.
- Room Management Services (Home Automation), along with BoQ and preparation of tender documents.
- UPS and heat load designing for complete ICT and security low-voltage services, along with BoQ and preparation of tender documents.
- Telephony solutions (IP, analog, digital, hybrid) along with BoQ and preparation of tender documents.
- Wi-Fi solution design (indoor and outdoor), along with BoQ and preparation of tender documents.
- IPTV solution design (indoor and outdoor), along with BoQ and preparation of tender documents.
- Project management and coordination with vendors until the time of final handover, after certifying the network.
Project Manager
ASK Consultants
10.2012 - 05.2015
- Project Management.
- Design a network plan for the client based on their requirements.
- Prepare a presentation for client approval on the design.
- Prepare a Bill of Materials for passive and active solutions, including structured cabling, switching solutions, and access points for Wi-Fi.
- Prepare the tender and pre-bid meeting with vendors.
- Coordinating with the vendor in the installation and final handover to the client.
- Network Designing.
- Node planning and marking on drawings using AutoCAD.
- Structured cabling design/ FTTH design.
- CCTV making and designing using AutoCAD.
- Switching design for CCTV, data, and voice (IP) solutions.
- Server Room Designing.
- Assisting with sales proposals, tender responses, demonstrations of our portfolio to prospective customers, and discussions with them concerning the ways in which the packages can be used to meet their requirements.
Education
Bachelor of Engineering -
Globus Engg. College
Bhopal, MP 01.2008 - 01.2012
Higher Secondary Education -
Bal Bharti School
Rewa, MP 01.2006 - 01.2008
Secondary School Certificate -
Bal Bharti School
Rewa, MPSkills
- IT infrastructure
- Project management
- Network operations
- Budget management
- Security and compliance
- Team leadership
- Vendor management
- AutoCAD / Visio
- Microsoft Office
Accomplishments
- Leader of the Quarter – Q1 - 2025
- Outstanding Performer of the Year 2024
- Brand Ambassador of the quarter Q2 – 2024
- Walking Wikipedia of the year 2022
- TE Connectivity (Now Commscope) Certified in Installation, designing and for certifying the network (Structured Cabling)
Personal Information
Date of Birth: 04/24/90
Timeline
Deputy General Manager - IT Services
COWRKS India Private Limited
01.2024 - Current
Senior Manager Projects - IT Services
COWRKS India Private Limited
01.2022 - 12.2023
Project Manager - IT Services
COWRKS India Private Limited
04.2019 - 12.2021
Deputy Project Manager - IT Services
CoWrks India
07.2018 - 03.2019
Associate Consultant- ICT
T2 Technology Consulting
06.2016 - 06.2018
Project Manager
ASK Consultants
10.2012 - 05.2015
Bachelor of Engineering -
Globus Engg. College
01.2008 - 01.2012
Higher Secondary Education -
Bal Bharti School
01.2006 - 01.2008
Secondary School Certificate -
Bal Bharti School
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