SUSEELA MADDEBOINA
VIJAYAWADA
Summary
Dynamic Customer Service Executive with a proven track record at APEX PHARMACEUTICALS PVT LTD, excelling in resolving customer complaints efficiently and enhancing the customer service protocol. Skilled in MS Office and Salesforce, with exceptional communication and problem-solving abilities, significantly improving customer satisfaction.
Overview
1
1
year of professional experience
Work History
Customer Service Executive
APEX PHARMACEUTICALS PVT LTD
VIJAYAWADA
02.2017 - 08.2018
- Provided prompt and courteous service to customers via phone, email, and chat.
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Maintained accurate records of customer interactions, transactions and comments in the database system.
Education
Bachelor of Arts - B COM
KRISHNA UNIVERSITY
INDIA07-2017
Skills
- MS Office
- Basics in Salesforce (Admin)
- Technical writing
- Communication
- Problem solving
Affiliations
- MEDITATION
Languages
Telugu
First Language
English
Upper Intermediate (B2)
B2
Hindi
Beginner
A1
References
References available upon request.
Timeline
Customer Service Executive
APEX PHARMACEUTICALS PVT LTD
02.2017 - 08.2018
Bachelor of Arts - B COM
KRISHNA UNIVERSITY
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