SUSHIL LILHARE
Indore
Summary
Results-driven professional with over 15 years of diverse experience in the shipping line agency, NVOCC, and total logistics solutions. Expertise includes sales and marketing, business development, client retention and acquisition, operations, documentation, and reporting. Recognized for planning and executing targeted sales and marketing strategies that drive market share growth and exceed performance goals. Adept at fostering collaborative team environments to enhance productivity and achieve organizational objectives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Deputy Sales Manager
MSC AGENCY INDIA PRIVATE LIMITED
08.2024 - Current
- Sales calls to customer's based in Indore & Bhopal region.
- Promote premium sectors like Europe/USA/SAEC/SAWC/EAF/WAF/AUS & NZ.
- Establish long term and healthy relationship with the customers.
- To ensure the sales calls are updated in the system after meeting customers.
- Achieved overall 55% growth in Export volumes from April -Oct 2025.
- To segregate cargo wise and sector wise top export customer's.
- To ensure timely payments from customers and follow up on outstanding payments.
- To sell value added products like extended protection, first mile services, Smart containers.
- To ensure regular flow of imports, send import sales leads to origin office.
- To ensure immediate resolution to customers for disputed matters.
- To provide weekly market reports and feedback to trade.
- To ensure proper follow up internally with team members on operational or documentation issues.
- To ensure customer's are updated proactively on SOP's.
- To ensure trade advisories are circulated to customers in a timely manner.
Deputy Manager sales
Oneworld Shipping Services Pvt Ltd
06.2023 - 07.2024
- Representing multiple NVOCC Principals Navio/Cliffline/KCA at Nagpur ICD for their EXIM business to Gulf/Red Sea/Far East/SEA/Russia.
- Sales calls to the customer's based in Nagpur/CG region.
- Overall monitoring of documentations & operations at Branch level.
- Handling a team of 4 members.
- Offering total logistics solutions to the clients.
- Exploring customers from other locations as well.
- Ensure overall profitability of branch.
- Ensure smooth and long term relations with all the stake holders.
- Market updates to Principals.
Deputy Manager Sales
Kuehne + Nagel
05.2022 - 05.2023
- Sales calls to shippers/consignee's within the assigned territory.
- Ensure to revive the customer's supported.
- Target new customers from the assigned location.
- Target sectors USA/Europe/Med/EAF.
- Freight negotiation with pricing and customers.
- Market update, competition updates to trade desk.
- MIS reportings to trade desk.
Assistant Regional Channel Manager
DTDC Express LTD
10.2021 - 05.2022
- Responsible for overall management of the 350+ channel partners within the assigned region Nagpur/Vidharbha/CG.
- Responsible for promoting the available and new products to the channel partners.
- Responsible for onboarding new channel partners, training and inductions.
- Responsible for overall revenue generation from the potential channel partners.
- To proactively listen their concerns and provide timely solutions.
- Managed a team of 15 members which includes channel executives / assitant channel managers and administration.
- Responsible for onboarding, training, induction and retention of team members.
Deputy Manager – Sales
Samsara Shipping Pvt. Ltd
01.2017 - 10.2021
- Represented MSC SHIPPING LINE dry/haz/refer container import/export business at Goa.
- Identify Sales opportunities, conduct sales calls, customer visits within the assigned territory and update in system.
- Booking and equipment projections to trade and equipment team.
- Target sectors USA/Europe/Med/EAF.
- Market update, competition updates to trade desk.
- To ensure increase market share.
- Freight negotiations with trade and customers and RA filing.
- Market development & MIS reporting to trade.
- Target refer container/cargo business.
- Address customer issue & concerns proactively.
- RA filing.
- Equipment repair and allotment monitoring with operations.
- MIS reportings to trade desk.
- Represented Seacon slot booking and projections with liners.
Assistant Manager – Sales
Contfreight Shipping Agency IndiaPvt.Ltd.
06.2015 - 11.2016
- Represented Hanjin Shipping Line dry/haz/refer container import/export business at ICD Nagpur.
- Responsible for heading up their expansion in the region with the new clients as well as existing clients.
- Cargo wise customer segregation and follow up for business.
- Identify Sales opportunities, Conduct sales calls and customer visits within the assigned territory.
- Freight negotiations with trade and customers.
- Market update and statistics reporting to trade.
- Address customer issue & concerns proactively.
Assistant Manager – Business Development
SEAWAYS SHIPPING & LOGISTICSLTD.
11.2013 - 06.2015
- Represented PIL Container Line dry container business, Maxicon Container Line dry (haz /nonhaz) container business and NYK Line refer container business at Goa.
- Responsible for heading up their expansion with new clients as well as existing clients.
- Identify Sales opportunities. Conduct sales calls and customer visits within the assigned territory.
- Freight negotiations with trade and customers. Ensure SOP’s to be followed for hazardous cargo or containers.
- Market development and feedback to trade.
- Statistics reporting to trade.
- Address customer issues & concerns proactively.
- Follow up with customers, CHA’s, transporters.
- Created and motivated a good environment and team spirit within the business by effective communication, motivation, mentoring and delegation skills.
Executive Operations
Samsara Shipping Pvt Ltd
04.2011 - 11.2013
- Responsible for Export & Import Operations, Documentations.
- Ensure SOP’s to be followed for hazardous cargo or containers.
- EIR & SAP updation.
- Responding to overseas communication & follow ups.
- Support to sales for rates filing with trade desk.
- Liaisoning and coordination with Transporters, CHA’s, Port authorities, Customs, Freight Forwarders.
Education
MBA - Shipping & Logistics
Indian Institute of Logistics, Vels University
Chennai2011
B.Com - Commerce
N.M.D College of Arts & Commerce, R.T.M.N.U
Gondia, MH2007
Skills
- Core Business Skills
- Sales & Marketing
- Business Management
- Strategy Implementation
- Rate Quotation & Negotiations
- CRM proficiency
- Customer Relationship Management
- Key Account Management
- Vendor Management
- Team Management
- Budgeting & Cost Optimization
- EXIM Operations
- Logistics /Feeder Slot Marketing
- Quality/ Policies / Procedures
- Safety/ SAP Program
Certification
- 3 Months Internship on Bulk Cargo Handling and Operations (Coal Terminal) at Mundra Port & Special Economic Zone Ltd, Jan 2010–Apr 2010
- 2 Weeks Training & Orientation Programme on Container Terminal Planning & Operations, Yard Planning, Container Vessel Planning and Strategies at Gateway Terminals India Pvt Ltd (Now APM Terminals).
Languages
English
Proficient
C2
Marathi
Upper intermediate (B2)
Hindi
Bilingual or Proficient (C2)
Timeline
Deputy Sales Manager
MSC AGENCY INDIA PRIVATE LIMITED
08.2024 - Current
Deputy Manager sales
Oneworld Shipping Services Pvt Ltd
06.2023 - 07.2024
Deputy Manager Sales
Kuehne + Nagel
05.2022 - 05.2023
Assistant Regional Channel Manager
DTDC Express LTD
10.2021 - 05.2022
Deputy Manager – Sales
Samsara Shipping Pvt. Ltd
01.2017 - 10.2021
Assistant Manager – Sales
Contfreight Shipping Agency IndiaPvt.Ltd.
06.2015 - 11.2016
Assistant Manager – Business Development
SEAWAYS SHIPPING & LOGISTICSLTD.
11.2013 - 06.2015
Executive Operations
Samsara Shipping Pvt Ltd
04.2011 - 11.2013
B.Com - Commerce
N.M.D College of Arts & Commerce, R.T.M.N.U
MBA - Shipping & Logistics
Indian Institute of Logistics, Vels University