SUSHOVAN MAL
Kolkata
Summary
To be a potential resource to the organisation by utilising all my skills & knowledge which would Help the growth of the organization as well as boost my career growth. It would be my never Ending dedication to maintain the spectrum of integrity, honesty and character.
Overview
3
3
Languages
1
1
Certification
16
16
years of professional experience
Work History
Elite Relationships Manager
KOTAK MAHINDRA BANK
05.2022 - 10.2026
- Developed and executed tailored investment strategies to enhance client portfolio performance.
- Managed and maintained client investment portfolios in line with needs and desired achievements.
- Analysed financial statements and market trends to make informed investment decisions.
- Expanded and nurtured client base, contributing to revenue growth.
- Engaged with clients through preferred channels, ensuring high levels of customer satisfaction.
- Supervised staff and monitored workflow to maintain competence and productivity, meeting goals and objectives
Privilege Banker
ICICI BANK LTD
Kolkata, India
03.2015 - 05.2022
- Developed and maintained strong relationships with clients, offering tailored advice on savings, investments, and financial planning.
- Managed customer accounts, executing transactions including deposits, withdrawals, and transfers to enhance client satisfaction.
- Reviewed and updated credit and loan files, ensuring compliance with financial regulations and bank policies to mitigate risk.
- Conducted regular audits on banking operations, ensuring adherence to regulatory standards and internal policies to maintain operational integrity.
CREDIT CARD AS SREXECUTIVE
Axis sales and securities
Kolkata, India
08.2011 - 03.2015
- Achieved sales targets consistently by employing effective selling techniques and maintaining high levels of product knowledge.
- Promoted credit card products to potential customers using direct marketing strategies and cold calling, contributing to increased product awareness.
- Delivered high level of service to customers while sourcing credit card files through targeted research and outreach efforts, enhancing customer satisfaction........
- Responded to customer enquiries about credit card applications, billing issues, and reward redemption with clarity and professionalism, resolving issues effectively.
Executive Officer
HBL GLOBAL PVT LTD
Kolkata, India
01.2011 - 07.2011
- Engaged clients to fulfil fiduciary obligations, enhance relationships, and clarify client objectives.
- Supported clients at HDFC Bank as a credit card specialist, guiding them through application processes.
- Defined clear mission and vision to provide direction and purpose for organisation, supporting overall business plan.
- Educated and guided customers through product use, providing real-time instruction and support.
- Streamlined operational processes through continuous improvement initiatives, elevating productivity and quality standards.
Education
BA -
BURDWAN UNIVERSITY, SONAMUKHI COLLEGE
01-2009
HS -
RADHANAGAR HISH
SCHOOL
01-2006
MP -
CHUAMOSINA HIGH
WBBSESkills
- Portfolio management
- Client portfolio optimisation
- Portfolio management
- Investment advisory
- Financial planning
- Financial analysis
- Regulatory compliance
- Client relationship management
DOB:11-03-1988
English
Hindi
Bengali
Certification
- IRDA
- AMFI
ADDRESS:
- CURRENT ADDRESS:- 23/4/3 NEW CHAK THAKURANI NEAR BALAKA ABASIK CLUB THAKURPUKUR KOLKATA -700104
- HOME TOWN :-VILL- RATANPUR PO-CHUAMOSINA PS- BISHNUPUR DIST- BANKURA PIN- 722157
Hobbies and Interests
- Internet Surfing , Listening music, watching movies/series. Cricket
- Traveling
- And foody
Languages
6,5,3
PERFORMANCE IN LAST 12 YEARS
- ICICI BANK -( 2015- 2022)
- RATINGS AND ROLES
- FY 15-16 RATING 3 ( SALES OFFICER)
- FY 16-17RATING 1 ( SALES OFFICER)
- FY 17-18- RATING 1 ( SR SALES OFFICER)
- FY 18-19-RATING 1 ( B S M )
- FY 19-20- RATING- STANDARD (BSM)
- FY 20-21 RATING - STANDARD (PB RM)
- FY 21-22 RATING - STANDARD (PB RM)
- Biggest achievement (ICICI BANK): Meet with Saharukh Khan and Virat kohili in Mutual Fund Contest.
KOTAK PERFORMANCE:(2022 to Continued)
- DARE CONTEST QUALIFIED
- APNA DARE
- SIKHAR
- RRR 1( RISE REJOICE ROAR)
- RRR 2
- PARIVAR CONTEST
- DARE LAUNCH
- MAHASANGRAM
- FY24-25 All the national and international contest include DARE qualified.
FAMILY:
- Me
- My wife ( SANGEETA MAL 30 years old)
- My Dughter ( IPSITA MAL 7 years old )
- PARENTS:
- ANANDA MAL ( Father) SARASWATI MAL( Mother)
Timeline
Elite Relationships Manager
KOTAK MAHINDRA BANK
05.2022 - 10.2026
Privilege Banker
ICICI BANK LTD
03.2015 - 05.2022
CREDIT CARD AS SREXECUTIVE
Axis sales and securities
08.2011 - 03.2015
Executive Officer
HBL GLOBAL PVT LTD
01.2011 - 07.2011
BA -
BURDWAN UNIVERSITY, SONAMUKHI COLLEGE
HS -
RADHANAGAR HISH
SCHOOL
MP -
CHUAMOSINA HIGH