VENKATESH B
Chennai
Summary
Dynamic financial professional with extensive experience at Kotak Mahindra Bank, excelling in client relationship management and market analysis. Proven track record of exceeding sales goals and enhancing client loyalty through tailored banking solutions. Skilled in regulatory compliance and portfolio management, driving profitability and customer satisfaction in competitive environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager - Elite Banker
Kotak Mahindra Bank
Chennai
06.2021 - Current
- Conducted financial assessments to match clients with optimal banking products, enhancing their financial well-being.
- Managed client accounts by providing tailored banking solutions, ensuring alignment with individual financial goals.
- Cultivated strong client relationships to enhance loyalty and improve retention.
- Delivered exceptional customer service by proactively addressing inquiries and resolving complaints, improving client satisfaction.
- Achieved or exceeded personal sales goals consistently throughout tenure.
- Analyzed market trends to identify and present investment opportunities.
- Ensured compliance with banking regulations and internal policies to mitigate risks.
Assistant Manager - Branch Personal Banker
HDFC Bank Ltd
Chennai
11.2019 - 05.2021
- Achieve annual targets for branch set in Annual operative Plan.
- Implemented strategies to maximize profitability and customer satisfaction within branch operations.
- Make action plan, and strategize to get profit through branch operations and cross sell.
- Handled branch banking liability products and bank asset products to meet customer needs.
- Handled Branch Banking Liability products and Bank Asset Products effectively.
- Developed client relationships to increase product holdings and expand account membership.
- Strengthened accounts and diversified product offerings to enhance client value.
- Updated product knowledge to offer tailored advice to customers.
Financial Service Consultant (Bancassurance)
ICICI Prudential Life Insurance Co. Ltd
Chennai
05.2017 - 11.2019
- Identified clients’ investment and risk appetite, advised on appropriate investment plans and financial strategies.
- Monitor and modify client portfolios in line with the financial and economic patterns of the global market.
- Managed branch administration, generated revenue targets and budgeted profits, and enhanced client retention and reactivation efforts.
- Assessed customer needs and sold suitable protection plans.
- Designed and implemented marketing strategies to effectively sell new insurance contracts and optimize existing ones.
Education
B.Com - Commerce
Apollo Arts and Science College
Poonamalle01.2017
Higher secondary -
PCKG, Govt Higher Sec School
Chennai01.2014
SSLC -
PCKG, Govt Higher Sec School
Chennai01.2013
Skills
- Portfolio management
- Financial assessments
- Risk management
- Financial assessment
- Regulatory compliance
- Market analysis
- Risk assessment
- Client relationship management
- Cross-selling strategies
Certification
- IRDAI - SP Certified
- NISM - AMFI Certified
Accomplishments
• Sourcing of new HNI current accounts, savings accounts, and trade current accounts (RTFX).
• Year on year, achieved current account NAV target branch and my portfolio.
• Handling branch current account portfolio with 150 group IDs.
• Handling branch entire current account customer instructions and services.
• Enhancing the value for CIB current accounts.
• Handling branch wholesale assets (EEG, BBG, LAP, and commercial loans).
• Selling retail loans – BL, PL, HL, LAS, and GL.
• Selling life insurance, general insurance, health insurance, and group insurance for big corporates.
• Selling bill discounting, BG, and LC.
• Cross-selling FD, RD, HSL, MF, and SIP.
• Scrutinizing the account opening forms and customer instructions.
• Enhancing the relationship value of sourced accounts.
• Servicing the existing clients of the branch and generating referrals.
• Generating leads for asset products like credit cards and all types of loans.
• Year on year, achieved current account NAV target branch and my portfolio.
• Handling branch current account portfolio with 150 group IDs.
• Handling branch entire current account customer instructions and services.
• Enhancing the value for CIB current accounts.
• Handling branch wholesale assets (EEG, BBG, LAP, and commercial loans).
• Selling retail loans – BL, PL, HL, LAS, and GL.
• Selling life insurance, general insurance, health insurance, and group insurance for big corporates.
• Selling bill discounting, BG, and LC.
• Cross-selling FD, RD, HSL, MF, and SIP.
• Scrutinizing the account opening forms and customer instructions.
• Enhancing the relationship value of sourced accounts.
• Servicing the existing clients of the branch and generating referrals.
• Generating leads for asset products like credit cards and all types of loans.
Working Platform
- FLEXCUBE
- HCM
- CRM
- HNW DATA BANK
- DMS
- LTR
- LOTUS NOTES
Languages
- English
- Tamil
Notable Credits
- Got promoted grade from Deputy Manager to Manager as well as role from Branch Relationship Manager to Elite Relationship Manager in Kotak Mahindra Bank
Functional Area
- Promote Third party products to customers
- Inward Remittances, Outward Remittances transactions, Forex Card Acquisition.
- AML, KYC Alerts handling
- Planning and Organizing skills
- Monitor high value transactions, HNI clients
- Customer onboard and Operational compliance
- Verifying KYC's for Account opening process
Disclaimer
I hereby declare that all the above-furnished details are true to the best of my knowledge and faith.
Timeline
Manager - Elite Banker
Kotak Mahindra Bank
06.2021 - Current
Assistant Manager - Branch Personal Banker
HDFC Bank Ltd
11.2019 - 05.2021
Financial Service Consultant (Bancassurance)
ICICI Prudential Life Insurance Co. Ltd
05.2017 - 11.2019
B.Com - Commerce
Apollo Arts and Science College
Higher secondary -
PCKG, Govt Higher Sec School
SSLC -
PCKG, Govt Higher Sec School