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Dynamic Operations Manager with a proven track record at HDFC Bank, excelling in regulatory compliance and customer satisfaction. Expert in digital banking and strategic planning, I drive operational efficiency and foster strong client relationships. Recognized for enhancing service quality and resolving complex issues, ensuring optimal performance in high-stakes environments.

Experienced Operations Manager at IDFC FIRST Bank with a strong track record in successfully handling various loan products, including Personal Loans, Vehicle Loans, and Home Loans. Proven expertise in individually managing these products to ensure efficient operations and customer satisfaction. Previous experience as a Relationship Manager at ICICI Bank.

Passionate, dedicated, and motivated professional with a strong desire to secure a rewarding position in the field of Real Estate Investment Finance and Operations. Possesses a diverse education and background in mortgage lending finance, loan processing, consumer economics, customer service, and compliance. Possesses a strong ability to train and lead peers to be successful in mortgage operations. Able to build and maintain positive relationships with a wide range of clients, colleagues, and key business partners. Consistently recognized for outstanding contributions and solid reputation for resolving complex issues. Commended for organization, efficiency, and priority management skills. Computer savvy and familiar with many modern applications and loan origination software such as Optimal Blue, USDA GUS, VA New Loan Portal and Equity Valuation Products. Experience preparing disclosures in loan packages (Closing Disclosures, etc.) and working with various loan programs including Conventional, FHA, New Construction/Reno, VA, and USDA loans.

Obtain a job as a customer representative where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company. To enhance my knowledge in innovative technology applications and to develop world

SUSHREE SANGEETA BEURA

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Operations Manager (Operations & Verification)

Assistant Manager (Operations)

Customer Service Manager (Relationship Management)

Customer Service Officer

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M.Com -

B.Com -

PGDBO -

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Operations Manager (Operations & Verification)

Assistant Manager (Operations)

Customer Service Manager (Relationship Management)

Customer Service Officer

M.Com -

B.Com -

PGDBO -

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