Suyash Phulambrikar

Results-driven professional with hands-on experience in managing end-to-end e-commerce and influencer marketing operations at Meesho. Managed brand strategy, creator relationships, and high-performing power creators to enhance engagement, drive sales, and support business growth. Coordinated cross-functional operations and optimised creator performance while building strong seller relationships to increase platform efficiency and revenue. Executed business development and campaign strategies while planning e-commerce initiatives with a focus on marketplace dynamics, creator commerce, and customer acquisition.

Experienced e-commerce and account management professional with expertise in handling multiple high-growth categories, including Grooming, Sports, and Books at Flipkart. Scaled 300+ seller accounts by enhancing advertising campaign performance, fostering seller growth, and driving category expansion. Achieved business targets of ₹6 crore in one quarter through strategic seller management, campaign optimisation, and data-driven e-commerce planning. Resolved complex seller and operational issues to ensure smooth marketplace operations and maintain strong stakeholder relationships. Adept at business development, performance marketing coordination, account growth strategies, and delivering scalable e-commerce solutions in fast-paced marketplace environments.

Worked in a high-paced and target-driven sales environment at Extramarks Education, specializing in the sales and promotion of EdTech products and learning solutions. Experienced in handling aggressive sales targets, customer acquisition, lead conversion, and relationship management while effectively communicating the value of digital education products to students and parents. Developed strong skills in consultative selling, objection handling, negotiation, and closing sales in a competitive market environment. Proven ability to perform under pressure, maintain high productivity, and contribute to business growth through strategic sales execution and customer engagement.

During my tenure as a sales representative & customer support executive at Tech Solutions from July 2013 to April 2015, I was responsible for driving sales of laptops, desktops, printers, and other computer peripherals by understanding customer requirements and recommending the most suitable products. Alongside sales, I provided comprehensive pre-sales and post-sales support, assisting customers with product configuration, software installation, system setup, and troubleshooting. Handled hardware and software-related issues, coordinated repair and maintenance services for devices under warranty and AMC, and ensured timely resolution of customer concerns, enhancing overall customer satisfaction. Collaborated with technical team to diagnose and resolve system issues, customized computer systems based on client requirements, monitored sales performance, maintained service records, and built long-term customer relationships through exceptional service and support. Strengthened expertise in technical sales, customer relationship management, problem-solving, and after-sales service, delivering customer-focused solutions in fast-paced retail environment.