Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Swagat Bhattacharjee

Swagat Bhattacharjee

Kolkata

Summary

  • Established Supply Chain Partnerships around India to increase operational readiness and support
  • A keen analyst, with a flair for adapting quickly to dynamic business environments and devising business strategy, processes, services, & roadmap
  • Cultivated positive business relationships with vendors; directed pricing and performance reviews to identify revenue improvement opportunities
  • Evaluated supplier performance based on quality standards, delivery time & best prices and ensured all the criteria are met according to the organizational requirements and expectation
  • Supported in reviewing company’s Logistics Operations Business Practices, updated and developed process documentation, streamlined opportunities, and eliminated non-value added activities

Overview

6
6
years of professional experience

Work History

Senior Operations Executive

Amazon
06.2021 - Current
  • Ensuring a cordial relationship between the team to share ideas and learnings, and collaborating on common responses to project issues with Vendors/Service Providers
  • Partnering with various levels including top management across the organization to develop/ commit
  • Enhancing Process Improvement by supporting supply chain scorecard for the region; highlighting progress and areas to enhance products
  • Regular audit for all the External Fulfillment Nodes of the South & East Region

Central Operations Support Executive

Amazon
04.2018 - 05.2021
  • Playing a key role in addressing root causes and ensuring continuous improvements by constantly looking for ways to improve work processes
  • Resolving queries of team members and establishing a motivated work environment for team .

Education

BTech - Information Technology

Siliguri Institute of Technology
Siliguri, WB
2017

Senior Secondary - Science

Indira Gandhi Memorial High School
Kolkata
2013

Secondary -

Oil Valley School
Digboi , Assam
2011

Skills

  • Supply Chain Management
  • Supplier and Category Management
  • Root Cause Analysis
  • Vendor Development
  • Inventory Management
  • Microsoft Office
  • Microsoft Excel
  • Tableau
  • SQL
  • Java

Accomplishments

  • Performer of the month August, September 2018
  • Performer of the Quarter 1 , 2020
  • Best Team player of the Quarter 2 , 2022.
  • Big Rock Performer of the Year 2023

Additional Information


1. Migration of Direct Fulfillment nodes :- Created a SOP when Cloudtail Direct Fulfillment sites were migrated to different Vendors .The SOP was shared with the entire Operations team across PAN India and Sellers .


2. South & East Region Contingency Management :- Capacity Management of all the External Fulfillment Nodes during the contingencies. Proactive actions are taken during contingencies like Traffic Issues , Natural Calamities.


3. Pharma Seller Site Launches and Performance Management :- Managing the Entire Pharma sites across PAN India and improving the seller performances by maximize seller ship outs by reducing SLAs .



Timeline

Senior Operations Executive

Amazon
06.2021 - Current

Central Operations Support Executive

Amazon
04.2018 - 05.2021

BTech - Information Technology

Siliguri Institute of Technology

Senior Secondary - Science

Indira Gandhi Memorial High School

Secondary -

Oil Valley School
Swagat Bhattacharjee