Swapna R
Bengaluru
Summary
Detail-oriented Customer Support Professional with strong work ethic and adaptability. Skilled in resolving inquiries efficiently and managing time effectively. Capable of working independently and quickly mastering new skills to uphold high service standards.
Overview
9
9
years of professional experience
Work History
Customer support executive
Max
Bengaluru
09.2022 - Current
- Stock outward, Stock inward
- Planogram/ display
- Display on table hear the main power size
- Right folding and size sticker
- High density destination wall display
- Product signage accuracy
- 10/10 display lagging standards
- Usage of right hanger
- Look browser, check fashion
- Handle damaged or mispaired items
Cashier Assistant
Metro Wholesale
Bengaluru
09.2018 - 09.2019
- Executed cash handling processes, ensuring accuracy and efficiency in transactions.
- Delivered exceptional customer service to enhance client satisfaction.
- Focused on billing procedures, maintaining financial accuracy and transparency for customers.
- Utilized problem-solving skills to address customer inquiries and resolve issues promptly.
- Managed cash accounting tasks to uphold integrity and accuracy in financial reporting.
Billing Assistant
Nikhara Motors private limited
Bengaluru
11.2016 - 06.2018
- Managed invoices and processed computer bills to ensure timely payments.
- Maintained organized filing system for date records and salary slips to facilitate quick retrieval.
- Utilized MS Excel and MS Word for efficient data management and accurate documentation.
Education
Swaayamaraa Trust HI Puc College
Udayanagar03-2015
Government
National Residential School For The Deaf
Jeevan Beemanagar Bangalore 04-2013
Skills
- Customer support
- Customer service
- Product knowledge
- Service compliance
- Quality control
- Problem solving
- Attention to detail
- Time management
- Effective communication
- Written communication
- Communication skills
- Cash handling
Languages
English
Native
Native
Affiliations
A3
Timeline
Customer support executive
Max
09.2022 - Current
Cashier Assistant
Metro Wholesale
09.2018 - 09.2019
Billing Assistant
Nikhara Motors private limited
11.2016 - 06.2018
Swaayamaraa Trust HI Puc College
Government
National Residential School For The Deaf