Swapnil Ignatius Pinto
Vasai
Summary
Results-driven Sales and Business Development professional with over 10 years of experience managing key pharmaceutical clients across India. Proven track record in driving revenue growth, expanding client portfolios, and building long-term business relationships. Skilled in strategic account management, inside sales coordination, and cross-functional collaboration. Seeking to leverage deep industry knowledge and customer-centric approach to contribute to the growth and success of a forward-thinking organization.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Assistant Manager- Sales
Signet Excipients Pvt. Ltd (IMCD Group)
04.2025 - 08.2026
- Manage relationships with 100+ pharmaceutical companies, serving as the main contact for key accounts to ensure consistent service and long-term collaboration.
- Regular client visits to build relationships, understand needs, and align solution.
- Identify client potential, segment accounts, and prioritize high-value clients for growth.
- Develop and execute tailored account plans to align with client goals, and maximize revenue.
- Collaborate with supply chain, marketing, and regulatory teams to deliver tailored solutions, and seamless service to key accounts.
- Consistently surpassing sales targets by leveraging strong negotiation skills, product expertise, and relationship-building capabilities.
- Lead negotiations and contract renewals, ensuring mutually beneficial agreements.
- Analyzing sales data and market trends to identify opportunities for upselling, cross-selling, and enhancing product offerings.
- Monitor industry trends, competitor movements, and regulatory changes to deliver timely insights to clients.
- Lead and mentor the sales team, drive a performance-focused culture, and boost productivity and morale.
- Build and maintain a loyal customer base through proactive communication and personalized, customer-first service.
Executive - Sales
Signet Excipients Pvt Ltd. (IMCD Group)
01.2024 - 03.2025
- Managing inbound and outbound sales calls, responding promptly to customer inquiries, and providing product recommendations based on client needs and purchase history.
- Generate leads and follow up via emails, calls, and virtual meetings to grow the customer base.
- Prepare and send quotes, proposals, and pricing information quickly, matching customer expectations.
- Keep detailed records in the CRM of customer interactions, quotes, orders, and follow-ups for smooth sales.
- Analyze sales data and feedback to spot trends, suggest improvements, and help with strategy.
- Attend training, seminars, and industry events to improve product knowledge and build better customer relationships.
- Manage over 200 pharmaceutical clients, including key accounts, providing timely support, and driving growth.
Executive - Sales
Parle Elizabeth Tools Pvt. Ltd.
04.2019 - 01.2024
- Manage regional pharmaceutical accounts, and generate new business opportunities.
- Drive customer acquisition, and convert inquiries into confirmed orders.
- Coordinate tooling and tablet design drawings with the technical team.
- Follow up on purchase orders to ensure smooth processing.
- Lead internal coordination for technical support, quality, and timely delivery.
- Prepare and analyze sales reports for performance review and forecasting.
- Support finance with client payment follow-ups and collections.
- Track non-performing customers, analyze trends, and develop re-engagement plans.
- Mentor the sales team to expand market reach and grow the business.
- Targeting inactive clients on a pan-India level through strategic visits and engagement, highlighting the company's USPs to bring them back into the sales funnel.
- Join the technical team on client visits, deliver presentations, and handle techno-commercial discussions.
Sales Co-ordinator
Parle Elizabeth Tools Pvt. Ltd.
10.2016 - 03.2019
- Generate tablet-tooling inquiries from pharmaceutical companies, and convert leads into sales.
- Handle new customer acquisition, respond to inquiries, share product info, and follow up to support orders.
- Actively involved in new customer acquisition, handling initial inquiries, sharing product information, and supporting order conversions through consistent follow-ups.
- Draft and send quotations, pro forma invoices, and official sales correspondence.
- Follow up with clients on purchase orders, approvals, and clarifications to ensure smooth processing.
- Coordinate with production and logistics to track orders and ensure timely delivery.
- Maintain daily sales updates, weekly summaries, and monthly MIS reports for performance tracking.
- Work with field sales to prioritize leads, set goals, and improve client interactions.
- Support payment follow-ups and coordinate with accounts on advances, outstanding balances, and notes.
- Manage inside sales operations, respond to inquiries, update customers, and provide back-end sales support.
Co-ordinator
Nidan Group Of Companies
02.2016 - 08.2016
- Coordinating with the customers.
- Generating Reports and Business letters on behalf of organization.
- Leading sub-ordinates for fulfillment of tasks assigned by organizations.
Education
Post Graduate Diploma - Sales & Marketing
Welingkar Institute of Management
03.2026
Bachelor Of Management Studies -
Mumbai University
03-2023
Higher Secondary Certificate -
Maharashtra Board
03-2015
Secondary School Certificate -
Maharashtra Board
03-2013
Skills
Market Research & Competitor Analysis
Customer Retention Strategies
Strategic Business Development
CRM software proficiency
Client Relationship Management
Key Account Management
Language Proficiency
English
Hindi
Marathi
DISCLAIMER
I hereby declare that all the statements made above are true and correct to the best of knowledge and belief.
PERSONAL DETAILS
- Date of Birth: 02 June 1998
- Nationality: Indian
Hobbies and Interests
Reading books about historical figures & influential leaders
Playing and following football.
Travelling
Timeline
Assistant Manager- Sales
Signet Excipients Pvt. Ltd (IMCD Group)
04.2025 - 08.2026
Executive - Sales
Signet Excipients Pvt Ltd. (IMCD Group)
01.2024 - 03.2025
Executive - Sales
Parle Elizabeth Tools Pvt. Ltd.
04.2019 - 01.2024
Sales Co-ordinator
Parle Elizabeth Tools Pvt. Ltd.
10.2016 - 03.2019
Co-ordinator
Nidan Group Of Companies
02.2016 - 08.2016
Post Graduate Diploma - Sales & Marketing
Welingkar Institute of Management
Bachelor Of Management Studies -
Mumbai University
Higher Secondary Certificate -
Maharashtra Board
Secondary School Certificate -
Maharashtra Board