Swastik Mishra

While working at Flipkart , I took care of following responsibilities as a

Team Leader Capacity -

• Inward shipment handling which includes quantity, quality and verification of all shipments received from warehouse.
• Outward shipment - Areawise sorting of shipments, recognizing and assigning agents. Tracking of undelivered shipments and other logistical support when needed.
• Banking : handling daily cash-flow, preparing challans and various reports.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Mentored and guided employees to foster proper completion of assigned duties.
• Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
• Supervised team members to confirm compliance with set procedures and quality requirements.

Worked on the payroll of Adhaan Solutions Pvt Ltd for client - Udaan Logistics Pvt Ltd, Kanpur

• Reverse Shipping - worked as Return to Origin (RTO) Executive in a B2B process.
• Ensuring the shipments is delivered back to origin in case of un-deliverability.
• Tracking of undelivered shipments
• Managing non-delivery reports (NDR) on daily basis.

• Streamlined operations to maximize business efficiency and profits.
• Enabled revenue generation by pursuing partnerships, sourcing funding, and capitalizing on market opportunities.

Worked at Amazon Station as Station Support Associate and took care

of following daily activities -

• Tracking of shipments
• Sorting of the shipments arrived at Amazon facility
• Bagging and handover the shipments to delivery agents
• Managing undelivered shipments
• Daily Reports