Swati Dua

• Dynamic Project Management Lead with over 10 years of experience in the cards and payments domain, encompassing issuing and acquiring testing. Demonstrated success in driving initiatives that enhance operational efficiency, resulting in significant improvements in project delivery timelines. Proven expertise in business development, contributing to revenue growth and market expansion for reputable organizations. Aiming to leverage extensive industry knowledge and leadership skills to advance strategic objectives.
• Resourceful professional adept at thriving in dynamic work environments, demonstrating strong multitasking abilities. Proven track record of adapting swiftly to changing priorities while maintaining high productivity levels. Core competencies include effective communication and problem-solving skills, contributing to team success and operational efficiency. Career aspirations focus on leveraging these skills in roles that drive organizational growth and innovation.
• Dynamic professional recognized as a collaborative team player, equipped with strong inter-personal and analytical skills. Proven ability to communicate effectively and produce precise documentation, ensuring clarity in all deliverables. Consistently delivers projects on time while maintaining high standards of quality. Aiming to leverage these competencies in a challenging role that fosters growth and innovation.
• Highly adaptable professional with a proven ability to quickly master new technologies and navigate diverse work environments. Known for leveraging innovative problem-solving skills to enhance team collaboration and drive project success. Committed to continuous learning and applying cutting-edge solutions to achieve organizational goals.
• Results-driven Project Lead with a proven track record of collaborating with cross-functional teams, including Business, Design, Build, Test, Operations, Infrastructure, and UAT. Adept at executing project-related tasks efficiently to ensure timely delivery and quality standards. Core competencies include project management, team leadership, and stakeholder engagement. Committed to leveraging expertise to drive continuous improvement and innovation in future projects.
• Detail-oriented project planner with expertise in Microsoft Project and Excel, skilled in developing comprehensive project plans and defining key milestones. Proven ability to optimize project workflows and meet deadlines, ensuring successful project completion. Strong analytical skills complemented by a commitment to continuous improvement.
• Detail-oriented budget analyst with a proven track record in preparing accurate and comprehensive budget estimations for diverse projects. Demonstrated expertise in financial analysis and cost management, contributing to enhanced project profitability. Strong analytical skills complemented by proficiency in budgeting software and tools. Aiming to leverage extensive experience to drive financial efficiency in future initiatives.
• Detail-oriented Project Manager with expertise in the end-to-end project lifecycle, including project initiation, cost estimation, and vendor onboarding. Proven track record in tracking project financials and conducting comprehensive requirement gathering and gap analysis. Highly skilled in risk analysis, solution design, and facilitating UAT and performance testing to ensure successful implementation and go-live. Committed to optimizing processes for improved efficiency and client satisfaction.
• Results-driven professional in the Cards & Payments domain with extensive expertise in Vision Plus tools, including ECMS, TRAMS, FAS, and LTS. Proven track record of optimizing payment processing systems and enhancing user experience through innovative solutions. Core competencies include system integration, data analysis, and project management. Committed to leveraging technology to drive operational efficiency and support organizational goals.
• Detail-oriented professional with extensive expertise in Issuing and Acquiring concepts, developed through diverse project experiences. Proven ability to analyze and implement strategies that enhance payment processing efficiency. Strong knowledge of industry standards and compliance requirements, aiming to leverage skills in a dynamic financial services environment.
• Detail-oriented professional with expertise in the end-to-end transaction lifecycle, including Authorization, Authentication, Clearing, and Settlement. Proven track record of enhancing transaction efficiency and accuracy through rigorous process optimization. Core competencies include risk management and compliance adherence, driving operational excellence in financial environments. Seeking to leverage extensive knowledge to contribute to a dynamic financial team.
• Professional with extensive experience in compliance for Mastercard and Visa Scheme Mandates, proficient in overseeing compliance releases and ensuring adherence to regulatory standards. Demonstrated ability to enhance operational processes and mitigate risks through detailed analysis and strategic implementation. Notable achievements include streamlining compliance protocols, resulting in a 20% reduction in processing times. Committed to leveraging expertise to drive continuous improvement in compliance frameworks.
• Detail-oriented Quality Assurance Specialist with a strong background in developing test cases and managing defect tracking using QC/JIRA. Recognized for effective stakeholder communication that fosters project clarity and alignment. Possesses robust analytical skills and a dedication to elevating product quality. Seeks to apply extensive testing expertise in a dynamic QA environment.
• Detail-oriented professional skilled in clarifying stakeholder queries and meticulously tracking interactions through a query tracker. Demonstrates strong analytical abilities and effective communication skills to enhance project outcomes. Proven record of improving response times and increasing stakeholder satisfaction through proactive engagement.
• Skilled Business Analyst with expertise in requirement mapping and solution validation. Successfully participated in FSD walkthrough calls, ensuring comprehensive alignment with Business Requirement Documents (BRD) through a meticulously maintained traceability matrix. Demonstrates a strong commitment to delivering solutions that meet stakeholder expectations and drive project success.
• Detail-oriented professional with expertise in developing comprehensive test plans and strategies tailored to meet business scenarios. Proven ability to create effective L0 scenarios that enhance testing efficiency and accuracy. Core competencies include analytical problem-solving, quality assurance, and process optimization. Dedicated to continuous improvement and delivering high-quality results.
• Results-driven software testing professional with strong expertise in various testing methodologies, including Software Testing Life Cycle, Functional Testing, Regression Testing, and User Acceptance Testing. Proven ability to execute Sanity Testing and lead process-related activities that enhance product quality and reliability. Committed to continuous improvement and optimizing testing processes to align with industry best practices.

• Certification in Digital Transformation, ISB, Hyderabad
• Certificate in Project Management, Udemy
• Certified Software Tester: ISTQB Certification Foundation Level
• Lean Six Sigma Green Belt Certification, TCS
• Certificate in Payment Cards & Settlement, TCS Business Domain Academy
• Certificate in Payment Cards & Collections, TCS Business Domain Academy
• Certificate in Payment Cards & Chargeback, TCS Business Domain Academy
• Certificate in Software Testing skills, TCS Business Domain Academy

• Received quarterly award in Q2-24 for Best Performer (Customer Delight category) at Capgemini.
• Received SPOT award for 4 times in last 3.6 years of my association with Attra.
• Received On the SPOT award for completing the CITI bank project successfully (received twice).
• Received appreciation certificate from CITI Bank (Client) for successfully deploying testing team at TCS, Gandhinagar site.
• Selected among Top 50 for Associate Catalyst program organized by TCS, Gandhinagar.
• Completed INFOSYS Campus Connect Program organized by SKIT, Jaipur.
• Participated in NIIT Bhavishyajyoti scholarship and was ranked among top 30% of the candidates appeared.
• Kathak dancer from SWAR SANGAM SAMITI, ALLAHBAAD.

Web services Testing, API Testing, MQ testing, Sprint-based testing, Functional Testing, Database testing, Mobile testing, Regression testing, Sanity Testing, Automation Testing, QC 10.0, ALM, SPIRA, JIRA, Java, Python, HTML, CSS, JavaScript, XML, Postman, REST API, SOAP API, Windows (XP, Vista, 8, 9, 10), MAC, Oracle 11i, Microsoft SQL Server 2005, Vision Plus, Selenium (Beginner), TOSCA Automation, MasterCard MDFS, Visa VTS, FINSIM, Issuing & Acquiring, Waterfall, Agile, Kanban, Business Analysis

• Notice Period: 3 months
• Date of Birth: 09/01/89
• Gender: Female
• Marital Status: Married