Swati Dua
Banking Cards Professional|Project Lead
Bengaluru,KA
Summary
- Total 11+ years of Experience in Project Management, cards & Payment's domain (Issuing/Acquiring) testing and Business development, with companies having apparent track record.
- Capable of adapting to the work on new technologies & environments.
Overview
13
13
years of professional experience
8
8
Certifications
2
2
Languages
Work History
Senior Test Lead
Capgemini
05.2022 - Current
- Responsible for preparing daily status reports, Testing Initiation document (PTP) and test closure document (PTSR).
- Responsible for daily status call with stake holders and daily catch-up meeting with internal team.
- Publish WSR and attend weekly meetings with upper management to share the project status.
- Been an active participant in working on new innovations and implementing within the team.
- Make sure that project timelines are not getting affected due to any deviation caused by multiple risk factors.
- Diligent in Project tracking and reporting. Able to identify issues/challenges upfront and ensure mitigation by timely escalation.
- Understanding the application and functionalities.
- Developing and reviewing test scripts.
- Coordinating with the client SPOCs to ensure all the functionalities are covered as per the requirements.
- Reporting testing status and organizing defects triage meeting between client team and internal teams.
- Performed Progression & Regression testing for different functional testing projects including API, V+ changes, MQ and FAS changes with VTS.
- API testing was performed using Postman tool.
- Understand new features under test and provide KT to team.
- Schedule call with Design and development teams.
- Manual testing, Vision plus screens & File level testing, Credit Card Life cycle, Batch File Processing like VISAIN, CTM, Value & Non-value, CPTUI, TC33A & S2ID, All types of auths, Vision Plus Modules known- TRAMS, CMS, FAS, LMS, ASM.
Senior Test Lead
Attra
06.2021 - 04.2022
- Being a Project Lead, able to interact with cross functional teams on a day-to-day basis - Business, Design, Build, Test, Operations, Infra and UAT teams to execute project related tasks.
- Experience in preparing the project plan with Microsoft Projects as well Excel along with different milestones.
- Played a key role in preparing the budget estimation for different projects.
- Knowledge on end-to-end Project lifecycle including Project Initiation, Cost Estimation, Discovery phase planning, Vendor Onboarding, Project Financials tracking, Requirement Gathering and Gap analysis, Proposal Discussion & Submission, Solution Design, Risk Analysis, SIT, UAT, Performance Testing, Security Testing, PROD & DR environment readiness, Implementation & Go-live, Project Handover.
- Experience in infrastructure implementation as part of PR/DR readiness which involves Windows & UNIX server readiness, port opening, Baseline scan, Patching, Vulnerability scan, Integrations, Procuring certificates.
- Handled Acquiring and merchant settlement projects which required Certification testing, POS Devices (Marshal).
- Vendor Management, New Resource On-boarding, High level Project Plans.
- Identify project risks (data, infrastructure, application, PCI, compliance), attach evidence, and submit for GSO approval.
- Track change requests submitted by application change owners for approvals, implementation & review.
- Publish WSR and attend weekly meetings with upper management to share the project status.
- Make sure that project timelines are not getting affected due to any deviation caused by multiple risk factors.
- Diligent in Project tracking and reporting. Able to identify issues/challenges upfront and ensure mitigation by timely escalation.
- Project Management Skills, Effective Communication & Collaboration, MS projects, Excel, Word, PowerPoint, Conflict Resolution, JIRA, Archer, Confluence, Clarity, Oracle Fusion.
Business Development Executive
Chrysalis Software & Systems
04.2016 - 09.2016
- Identify new leads & convert them to business clients.
- Researching the needs of other companies and provide customized solutions.
- Maintain client database and expand company's portfolio.
- Contacting potential clients via email or phone to establish rapport and set up meetings.
- Planning and overseeing new marketing initiatives.
- Attending conferences and industry meetings.
- Developing quotes and proposals.
- Negotiating and renegotiating by phone, email, and in person.
- Training personnel and helping team members develop their skills.
- Cold Marketing, SEO, Social Media Marketing, Online & Offline Marketing.
Senior Tester, Team Lead
TCS
05.2013 - 01.2016
- Company Overview: One of the world's largest financial services organizations
- Commercial Cards testing in ECS+ platform for various single & dual currency supported countries across EMEA, APAC & LATAM.
- Web based application testing, Regression testing, Migration Testing, UAT testing.
- Understanding and execution of payment solutions like SEPA.
- One of the world's largest financial services organizations
- Participating in the FSD walkthrough calls, mapping requirements with BRD and maintaining traceability matrix to ensure the solution for the requirements are addressed.
- Developing test plan, test strategy, business scenarios (L0 scenarios).
- Analysing system requirements provided in functional specification document and developed test scripts to test functionality.
- Managing End to End testing.
- Ensure that the business scenarios are aligned with real time business processes and scenarios to replicate model office environments.
- Execution of test scripts and defect management through Quality Centre 10.0.
- Followed Traceability matrix to cover all the requirements in testing.
- Preparing and review of test scenarios, test cases, test execution reports, defect reports.
- Involved in User Acceptance Testing (UAT) and provided production support after implementation.
- Involved preparation of Test Cases by referring BRD/FSD.
- Involved in weekly business call & defect calls.
- Preparing Handover document along with desired screen prints and proper information.
Senior Process Associate. (Team Lead)
TCS
05.2013 - 01.2016
Sr. Process Associate
TCS
05.2012 - 05.2013
Education
XTH - undefined
Delhi Public School
XIITH - undefined
Delhi Public School
B. Tech - IT
Stani Memorial College of Engineering & Technology
Skills
Web services Testing
API Testing
MQ testing
Sprint-based testing
Functional Testing
Database testing
Mobile testing
Regression testing
Sanity Testing
Automation Testing
JIRA
Java
Python
HTML
CSS
JavaScript
XML
Postman
REST API
SOAP API
Windows (XP, Vista, 8, 9,10)
MAC
Oracle 11i
Microsoft SQL Server 2005
Vision Plus
Selenium (Beginner)
TOSCA Automation
MasterCard MDFS
Visa VTS
FINSIM
Issuing & Acquiring
Waterfall
Agile
Kanban
Certification
Certification in Digital Transformation from ISB, Hyderabad
Skills Summary
Web services Testing, API Testing, MQ testing, Sprint-based testing, Functional Testing, Database testing, Mobile testing, Regression testing, Sanity Testing, Automation Testing, QC 10.0, ALM, SPIRA, JIRA, Java, Python, HTML, CSS, JavaScript, XML, Postman, REST API, SOAP API, Windows (XP, Vista, 8, 9, 10), MAC, Oracle 11i, Microsoft SQL Server 2005, Vision Plus, Selenium (Beginner), TOSCA Automation, MasterCard MDFS, Visa VTS, FINSIM, Issuing & Acquiring, Waterfall, Agile, Kanban
Professional Accomplishments
- Received quarterly award in Q2-24 for Best Performer (Customer Delight category) at Capgemini
- Received SPOT award for 4 times in last 3.6 years of my association with Attra
- Received On the SPOT award for completing the CITI bank project successfully (received twice)
- Received appreciation certificate from CITI Bank (Client) for successfully deploying testing team at TCS, Gandhinagar site
- Selected among Top 50 for Associate Catalyst program organized by TCS, Gandhinagar
Personal Information
- Notice Period: 3 months
- Date of Birth: 09/01/89
- Gender: Female
- Marital Status: Married
Timeline
Certification in Digital Transformation from ISB, Hyderabad
06-2025
Senior Test Lead
Capgemini
05.2022 - Current
Senior Test Lead
Attra
06.2021 - 04.2022
Business Development Executive
Chrysalis Software & Systems
04.2016 - 09.2016
Senior Tester, Team Lead
TCS
05.2013 - 01.2016
Senior Process Associate. (Team Lead)
TCS
05.2013 - 01.2016
Sr. Process Associate
TCS
05.2012 - 05.2013
XTH - undefined
Delhi Public School
XIITH - undefined
Delhi Public School
B. Tech - IT
Stani Memorial College of Engineering & Technology