Summary
Overview
Work History
Education
Skills
Certification
Projects
Hobbies and Interests
Affiliations
Timeline
Generic
Swati Mane

Swati Mane

Alibaug

Summary

Motivated and detail-oriented professional with strong communication skills, and a proactive approach to work.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Care Executive

BSF
Alibaug
07.2024 - Current
  • Collaborated with team members to enhance customer service processes.
  • Educated customers on product features and benefits effectively.
  • Conducted follow-up communications to ensure customer satisfaction levels.

SALES MANAGER

N G RATHI ASSOCIATES
04.2022 - 05.2023
  • Develop a sales strategy to achieve organizational sales goal and revenue, Conversion of leads from numerous marketing channels, Obtaining referrals from the current clients to widen the sales.

CUSTOMER RELATIONSHIP MANAGER

PROPERTY JUNCTION INFRASTRUCTURE PVT LTD
08.2021 - 03.2022
  • Manage CRM system, generate leads by calling customer, following up with them and converting into prospect clients, Promote the business's products and services to improve revenue Related.

SITE ENGINEER

POLYMER APPLICATORS
01.2019 - 01.2020
  • Worked as a Site Engineer and carried out following functions as providing technical advice and solving problems on site, preparing site reports and waterproofing and structural work

Education

BACHELORS OF ENGINEERING -

G H RAISONI COLLEGE OF ENGINEERING AND MANAGEMENT
07.2018

HSC -

J H AMBANI VIDYAMANDIR HIGHSCHOOL
06.2012

SSC -

J H AMBANI ENGLISH MEDIUM SCHOOL
06.2011

Skills

  • Verbal and written communication
  • Business development and planning
  • Sales processes
  • Marketing strategy
  • Product knowledge
  • Customer service background
  • Well-organized
  • Customer support
  • Documentation and reporting

Certification

Best performer in PRE SALES EXECUTIVE, Property Junctions

Projects

Assessment of solid waste landfill and remedial measure for leachate contamination,  Determined quality and quantity of leachate, Facilitated the development of cost-effective technology for treatment and disposal, Identified adverse environmental impacts of the uncontrolled dumping of solid waste

Hobbies and Interests

  • Creative and art
  • Fitness
  • Photography
  • Web series
  • Gardening

Affiliations

  • Awarded 'Best Performer in Presales Executive, year 2021'
  • First Prize for Painting (CIART) Centre for indian art Resource & Training
  • Participation mega technical events oragnized by college

Timeline

Customer Care Executive

BSF
07.2024 - Current

SALES MANAGER

N G RATHI ASSOCIATES
04.2022 - 05.2023

CUSTOMER RELATIONSHIP MANAGER

PROPERTY JUNCTION INFRASTRUCTURE PVT LTD
08.2021 - 03.2022

SITE ENGINEER

POLYMER APPLICATORS
01.2019 - 01.2020

BACHELORS OF ENGINEERING -

G H RAISONI COLLEGE OF ENGINEERING AND MANAGEMENT

HSC -

J H AMBANI VIDYAMANDIR HIGHSCHOOL

SSC -

J H AMBANI ENGLISH MEDIUM SCHOOL
Swati Mane