SWATI PACHAURI

• Facilitated smooth integration for 200 employees during merger and acquisition process.
• Developed global employee engagement calendar to promote best practices and organizational culture.
• Directed comprehensive HR policies and processes, including SOPs, compensation structure, and hire-to-retire frameworks.
• Enhanced recruitment strategy, resulting in improved hire-to-offer acceptance ratio.
• Constructed HR dashboards that increased employee engagement and satisfaction by 15%.
• Created HR SLAs and detailed job descriptions for multiple roles.
• Executed end-to-end HR initiatives to ensure alignment with organizational goals.

• Led development and pilot testing of auto loan products, ensuring compliance with industry standards.
• Conducted daily compliance checks for auto loans across various categories to meet regulatory requirements.
• Managed internal audits, including operational, risk, and RBI data audits.
• Delivered training sessions to central and field employees on auto loan products.
• Designed repossession and surrender processes in alignment with RBI guidelines.
• Collaborated with data science and IT teams to create a mobile app for real-time auditing of repossession cases.
• Analyzed EMI defaulters' data files from banking operations to address payment issues effectively.
• Monitored auction-designated yard vehicles to ensure availability for operations.

• Developed trusted advisor relationships with key leaders at multiple levels, enhancing support for business teams.
• Conducted investigations into employee disputes and disciplinary matters, ensuring fair resolutions and compliance with company policies.

• Coordinated employee appraisal reviews using 360-degree feedback to inform compensation adjustments.
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• Supported screening interviews and onboarding processes for leadership roles, improving candidate experience.
• Initiated employee evaluations aligned with compensation re-benchmarking and work-from-home policy adjustments.
• Monitored performance linked to assessments and certification completions relevant to specific roles.
• Established relationships with external recruitment agencies to source staff for various organizational roles.
• Facilitated discussions on employee engagement and career development opportunities.

Led quarterly pulse and annual engagement surveys with a 92% participation rate and action plans.

• Partnered with business heads to embed engagement practices, resulting in a 15% improvement in manager effectiveness.
• Executed enterprise-wide engagement strategy, improving ESAT score by 12% year-over-year.
• Enhanced employee lifecycle experience, reducing early-stage attrition by 10% within 90 days.
• Drove recognition framework increasing program participation by 70% and enhancing productivity outcomes.
• Created wellness programs that improved well-being index by 14% and reduced absenteeism.
• Fronted redeployment project for over 300 employees during COVID-19 pandemic.
• Developed automation for communication and policy sensitization organization-wide via chatbot.

• Streamlined payroll activities by reviewing timesheets, generating payslips, and processing payments on Mega-Soft.
• Oversaw recruitment processes, from drafting job descriptions to reviewing CVs and facilitating digital onboarding.
• Acted as the point of contact for HR policy inquiries across all departments.
• Managed employee databases in SAP, ensuring personal and company information remained accurate through quarterly audits.

• Executed business projects, applying problem-solving skills to address challenges and ensure timely completion.
• Supported HR operations by facilitating recruitment and onboarding processes, enhancing candidate experience and integration.
• Led strategic initiatives to enhance customer engagement and satisfaction.
• Developed and implemented training programs for new team members.
• Analyzed market trends to inform product development strategies.