Seeking a challenging role in a professional environment that aligns with qualifications and skills. Highly motivated to leverage the latest technologies, trends, and innovations to optimize organizational performance. Proven ability to apply skills and knowledge to drive cost reduction and increase profits. Eager to contribute value to team and collaborate on insightful ideas that will help achieve organizational objectives.
Hi, I’m
Syed Arbaz
Sr. Analyst - Executive Assistant
Bangalore
Summary
Overview
11
years of professional experience
2
Languages
Work History
Gallagher
Senior Analyst - Executive Assistant
09.2023 - Current
Job overview
- Handled executive calendars efficiently by planning meetings, appointments, and travel.
- Maintained privacy of sensitive materials through tactful handling.
- Coordinated expense reports and travel reimbursements for senior management.
- Planned and managed the logistics of routine meetings.
- Prioritized tasks in accordance with executive expectations, identifying attention areas proactively.
- Utilized Concur software for expense reporting.
Bricwork India Pvt Ltd
Business Support Executive
01.2019 - 01.2023
Job overview
- In this role, I was responsible for responding to customers on chat and call, making calls to Canadian customers to close deals, and maintaining client relationships to help the sales team achieve targets
- Additionally, I have performed functions such as data entry, data management, and data retrieval, by utilizing my decision-making skills to respond to client needs
Salesforce
Application Support Analyst(customer success Team)
01.2018 - 01.2019
Job overview
24/4 Pvt Ltd
Digital interactive executive
01.2014 - 01.2018
Job overview
- Here my responsibilities included, converting leads into contacts, managing both B2C and B2B accounts, and ensuring clean data maintenance
- I was proficient in explaining various products to customers and handling sensitive clients with care
- Following the company's security protocols will be a crucial part of your role
- Additionally, I provided support to customers through phone and video calls
Education
Bangalore UniversityBangalore
Bachelor of Commerce
University Overview
2nd PUC
University Overview
Skills
Client management
Proficiency
Proficiency
- Office 360
- Google Calendar
- MS Excel
- Email Management
- Pipedrive
Timeline
Senior Analyst - Executive Assistant
Gallagher
09.2023 - Current
Business Support Executive
Bricwork India Pvt Ltd
01.2019 - 01.2023
Application Support Analyst(customer success Team)
Salesforce
01.2018 - 01.2019
Digital interactive executive
24/4 Pvt Ltd
01.2014 - 01.2018
Bangalore University
Bachelor of Commerce
04.2014
2nd PUC
04.2011
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