Syed Rameez Ahmed

• Oversaw daily operations, managing staff schedules, task assignments, and workflow prioritization for maximum productivity.
• Streamlined hub operations by implementing efficient processes and procedures.
• Implemented new inventory management system to maintain optimal stock levels and minimize waste.
• Cultivated a positive work environment by fostering open communication, addressing employee concerns proactively, and promoting teamwork across all departments.
• Conducted regular safety audits to ensure adherence to regulatory requirements and maintain a safe working environment.
• Collaborated with senior leadership to develop strategic plans for hub expansion and growth opportunities.
• Established a customer-centric culture by providing exceptional service standards across all touchpoints within the hub ecosystem.
• Optimized resource allocation for improved productivity and cost reduction.
• · Monitor key performance indicators (KPIs) to track performance and identify areas for process improvements.
• · Ensure compliance with all company policies and local regulations regarding delivery processes and safety.
• · Assist in the training and development of new hires, fostering a collaborative and motivated team environment.

Handling FM & LM operations at B2B & Heavy Service center with capacity of 85 TPD, Dispatches of 3400+ boxes and Heavy 570 shipments.

• Consistently meeting the everyday FDDS-95% benchmark for Forward, RTO & RVP dispatches. FM service level and Closures.
• Ensured prompt delivery aligned with PDD guidelines.
• Maintained 0 aging while meeting Audit & FLMS requirements
• Ensured regular monitoring and development of KPIs for assessing the overall condition of LM and FM.
• Ensuring 0 COD variance.
• Building capacity based on volume.
• Inventory Management for Appointment based Deliveries (Avenue Super Mart, Reliance,3M, Flipkart)

• Sustained ongoing efforts to bolster company's image and standing in target markets
• Effectively informed new clients of company policies through consistent email correspondence, ensuring their understanding of important guidelines.
• Generated and shared regular newsletters with subscribed clients containing information on new updates
• Created and published two articles on new startups daily
• Posting one startup idea on social media.