Business Operations & HR Professional demonstrating expertise in leading operational initiatives and aligning HR processes with organizational goals. Directed end-to-end HR operations, implementing over 20 standard operating procedures to enhance efficiency and standardize workflows. Managed HRMS functions, including payroll processing and compliance activities, ensuring accuracy and adherence to labor regulations while driving continuous process improvements.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Head of Business Operations & HR
Sambhrant City
12.2025 - Current
Directed cross-functional business operations by aligning HR, administration, and operational processes with organizational objectives.
Directed end-to-end business operations, focusing on HR operations and administration through strategic execution and process excellence.
Developed and implemented 20+ SOPs, HR policies, and operational frameworks to standardize business processes and improve operational efficiency.
Identified process gaps and implemented improvements, enhancing team performance through targeted workflow analysis and dry runs.
Administered HRMS operations, managing payroll processing, employee lifecycle, onboarding, attendance, leave management, employee records, and workforce data accuracy.
Coordinated with leadership, vendors, consultants, and cross-functional teams to facilitate effective business execution and organizational alignment.
Managed operational escalations and resolved workflow bottlenecks by coordinating inter-departmental efforts to streamline operations.
Led process excellence initiatives to improve productivity, accountability, operational efficiency, and service delivery.
Operations & HR Manager
Banarjee Products Pvt Ltd
06.2025 - 11.2025
Managed HR operations, including payroll processing, onboarding, employee documentation, employee lifecycle, attendance and leave management, and employee record management to ensure seamless employee experiences.
Managed HR compliance activities, including PF, ESIC, Professional Tax (PT), statutory documentation, and statutory record maintenance.
Supported HR policy implementation and ensured compliance with organizational policies and labor regulations.
Oversaw attendance tracking, leave administration, monthly payroll coordination, and HR-related MIS reporting to support operational decision-making in a remote work environment.
Coordinated vendor communication and logistics support, ensuring timely dispatch tracking and accurate operational reporting.
Identified process improvement opportunities and streamlined administrative and HR workflows, resulting in enhanced operational efficiency.
Oversaw procurement activities, inventory management, and day-to-day business operations.
Operations & Administration Manager
AjayVision Education Private Limited - VisionIAS
01.2020 - 05.2025
Managed operations across multiple academic and test centers serving over 1,000 students annually, ensuring service quality and operational efficiency.
Managed operations across multiple academic and test centers serving over 1,000 students annually, enhancing service quality and operational efficiency.
Led and supervised over 35 team members across administration, front desk, counseling, registration, and test center operations.
Coordinated nationwide academic initiatives and large-scale programs to ensure operational readiness and timely execution of programs.
Coordinated nationwide academic initiatives and large-scale programs to ensure operational readiness and timely execution.
Prepared MIS reports, operational analytics, and performance dashboards to support leadership decision-making.
Managed billing operations, credit notes, payment confirmations, and receipt reconciliation, while coordinating with the Finance team.
Supported HR operations, facilitating onboarding, employee documentation, attendance and leave management, recruitment coordination, and HRMS updates for administrative positions.
Education
MBA - Operations Management And Human Resources
Manipal University
Jaipur, India
Bachelor of Science - Botany
IGNOU - Gargi College
Delhi, India
Skills
HR management
HR operations
Payroll management
HRMS administration
Employee onboarding
Labor Law Compliance
Compliance management
Operations management
Process improvement
Accomplishments
Led and supervised 35+ cross-functional team members across operations, administration, and support functions.
Developed and implemented 20+ SOPs and operational frameworks to standardize business processes and improve operational efficiency.
Managed HRMS, statutory compliance (PF, ESIC & PT), and employee lifecycle processes to ensure operational and regulatory compliance.
Managed operations supporting 1,000+ students annually across multiple academic and test centers.
Established HR policies, and operational frameworks to standardize business processes and strengthen compliance.
Developed and implemented operational processes to improve workflow efficiency and organizational productivity.
Head of Business Operations - at Float Enterprises Pvt. Ltd. (formerly Float Technology Solutions)Head of Business Operations - at Float Enterprises Pvt. Ltd. (formerly Float Technology Solutions)