Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tapobrata Ray

Banker
7F/1 Ballygunge Station Road, Kolkata

Summary

Accomplished banking professional with over a decade of progressive leadership experience at Canara Bank, working in various roles, specializing in corporate governance and customer relations. Demonstrated expertise in strategic planning and organizational improvement, leading to significant growth in customer base and operational efficiency. Proven ability to enhance stakeholder satisfaction and achieve organizational goals with a dynamic approach to resource allocation and compliance management.

Overview

16
16
years of professional experience

Work History

Chief Manager

Canara Bank
04.2022 - Current
  • Worked as Branch Head in Canara Bank Durgapur Branch, WB, from May 2022 till May 2023. Led a team of professionals to achieve organizational goals and maintain high productivity levels.
  • Worked as Branch Head in Canara Bank Asansol II Branch, WB, from May 2023 till September 2023. Led a team of professionals to achieve organizational goals and maintain high productivity levels.
  • Worked as Divisional Manager in Canara Bank Regional Office, Durgapur, WB, from September 2023 till May 2024. Looked after Resources and Marketing Division of Durgapur RO. Directed marketing efforts to increase brand awareness and growing customer base.
  • Working as Branch Head in Canara Bank, Kunigal Branch, Tumkur, Karnataka. Leading a team of professionals to achieve organizational goals and maintain high productivity levels.

Senior Manager

Canara Bank
04.2019 - 03.2022
  • Worked as Branch Head in Canara Bank, Boddam Branch, Srikakulam, AP from May 2019 till August 2020.
  • Managed overall Branch Banking, Business Development and Compliance.
  • Worked as Canara Bank, Branch Auditor, Kolkata Unit from September 2020 till April 2022.
  • Audited different Branches of Canara Bank ensuring Bank procedures and guidelines are followed properly.

Manager

Canara Bank
05.2016 - 03.2019
  • Managed Retail and MSME Credit Portfolio in Canara Bank, M J Road Branch, Hyderabad from June 2016 till May 2019.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Assistant Manager

Canara Bank
03.2011 - 05.2016
  • Joined as Probationary Officer in Canara Bank, DDCE Bldg Branch, Bhubaneswar in March 2011 and worked till April 2013.
  • Supervised day-to-day front desk operations to meet performance, quality and service expectations.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Worked as Asst. Branch Head in Canara Bank, Sukarpada Branch, Cuttack from April 2013 till August 2014.
  • Managed loans and deposits of the Branch.
  • Worked as Branch Head in Othaka Branch, Cuttack, Odisha from August 2013 till May 2014 till May 2015.
  • Managed overall Branch business and compliance.
  • Worked as Advances Officer in Canara Bank, Nayapalli Branch, Bhubaneswar from May 2014 till June 2016.
  • Looked after MSME and Retail Loan Portfolio of the Branch, sourcing and processing of fresh loan proposals

Executive

IDBI Bank
01.2009 - 03.2011
  • Managing Customer Service, sourcing of new accounts, visiting potential and HNI customers, etc.
  • Enhanced customer satisfaction by streamlining communication channels and improving response times.
  • Ensured achievement of individual targets given by the Bank.

Education

Certified Credit Professional - Loans And Advances

IIBF
04.2001 -

JAIIB - Banking

IIBF
04.2001 -

Master of Science - Economics

University of Calcutta
Kolkata, India
04.2001 -

Bachelor of Science - Economics

Heramba Chandra College
Kolkata
04.2001 -

Higher Secondary - Eco, Math, Stat, Political Science

RKMRC, Narendrapur
Kolkata
04.2001 -

ICSE - Science

Lycee
Kolkata
04.2001 -

Skills

    Corporate Governance

    Customer Relations

    Sales and Marketing

    Compliance Management

    Organizational Development

    Strategic Planning

    Operations Planning

    Organizational improvement

    Resource Allocation

Timeline

Chief Manager

Canara Bank
04.2022 - Current

Senior Manager

Canara Bank
04.2019 - 03.2022

Manager

Canara Bank
05.2016 - 03.2019

Assistant Manager

Canara Bank
03.2011 - 05.2016

Executive

IDBI Bank
01.2009 - 03.2011

Certified Credit Professional - Loans And Advances

IIBF
04.2001 -

JAIIB - Banking

IIBF
04.2001 -

Master of Science - Economics

University of Calcutta
04.2001 -

Bachelor of Science - Economics

Heramba Chandra College
04.2001 -

Higher Secondary - Eco, Math, Stat, Political Science

RKMRC, Narendrapur
04.2001 -

ICSE - Science

Lycee
04.2001 -

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