Tarun Trivedi
Bengaluru
Summary
Skilled Software Developer with 2 years of experience in designing microservices and APIs. Expertise in Spring Boot, AWS, Docker, and Kubernetes, with a focus on automating workflows and optimizing system performance. Proficient in database management, testing, monitoring, and strong knowledge of version control.
Overview
3
3
years of professional experience
Work History
Software Developer
Leadsquared
Bengaluru
02.2024 - Current
- Designed and implemented telephony solutions within Service Cloud, automating call logging, call disposition, and ticket creation for incoming and missed calls, reducing manual effort by 40%.
- Customized tenant-specific telephony settings, such as auto-ticket creation, missed call handling, and customer identification workflows, to meet business needs.
- Managed user roles and permissions (Admin, Supervisor, Agent) in Service Cloud, ensuring secure, role-based access to ticket management and views.
- Enhanced ticket views and management by enabling custom view sharing and secondary owner permissions for personalized access
Software Developer
Ola
Bengaluru
06.2022 - 10.2023
- Developed a microservice to activate or suspend e-SIMs via external service APIs, streamlining SIM lifecycle management.
- Built a scheduled Java class to automatically reconnect disconnected EV vehicle SIMs, ensuring continuous connectivity.
- Created a rewarding feature on C-App to calculate rewards based on distance, cost, and ride efficiency, enhancing user engagement.
- Designed and implemented APIs to visualize scooter energy consumption in C-App, utilizing historical data for detailed insights.
Education
Bachelor of Technology -
IIT Roorkee
Uttarakhand, India05-2022
Skills
- Technologies: Java, Spring Boot, C, SQL
- Messaging: Redis Stream, AWS SQS, Kafka
- Version Control: Github, BitBucket
- Databases: MySQL, ESS, Redis
- Container Mangement: Docker, Kubernetes
- Testing & Monitoring: Grafana, Postman
Projects
Email Transaction Extractor
- Developed a service to extract emails with a specific subject from Gmail using Google API Client
- Integrated Apache PDFBox to parse PDF attachments containing transaction details
- Designed a mechanism to extract transaction data from PDF files and convert it into structured JSON format
- Used Google OAuth Client for secure authentication with Gmail API
Websites
https://github.com/trivedii
Timeline
Software Developer
Leadsquared
02.2024 - Current
Software Developer
Ola
06.2022 - 10.2023
Bachelor of Technology -
IIT Roorkee
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