T B RANGANATH
Senior Engineer
Bangalore
Summary
With 2+ years of experience as a Senior Engineer in the Technical Authority domain team for Huawei/Nokia vendor, successfully managed major projects at Huawei Technologies India Pvt. Ltd. Also have 2+ years of experience as an LTE Integration Engineer for the Tanzania Project and 5G Saudi ITC, excelling in change management supervision under Q&O. As an IOT Engineer and Data Quality Manager, effectively handled cluster-wise installation management, achieving customer goals and resolving anomalies of IOT sensors. Strong background as a BSS Engineer (2G/3G) in the Telecom domain, consistently improving KPIs through monitoring, reporting, and data analysis. Expertise extends to integration of BTS to BSC, RNC, and providing end-to-end communication for customers. Demonstrated excellent written and verbal communication skills and ability to create technical and user manual documentation. Well-versed in DevOps activities (CI/CD) using various tools for hosting and maintaining applications for internal teams.
Overview
11
11
years of professional experience
2014
2014
years of post-secondary education
4
4
Languages
Work History
Senior Engineer
Ericsson Global Services
01.2023 - Current
- Working for the Technical Domain Authority team as a senior engineer, offered technical fixes for problems, emphasizing the advancement of tickets, network enhancement, accessibility for internal team and customer inquiries, prompt mail answers to prevent escalation, Speaking with several suppliers to get answers, Assisting with Critical Change initiatives, team management without escalation, working on dashboards and creating reports.
- Completing the required trainings on schedule, collaboration and cooperation among team members, In my two years of experience, I have made progress and addressed over 3,000 tickets.
- Oversaw the end-to-end ticket progression team in order to meet daily goals, served as a liaison between IM, MSDM, Front office and TDA.
- Issues from several teams were promptly escalated for better advancement.
- Mentored juniors and improved their understanding of vendors,Managing the team under timely ticket advancement without escalation
- Being the team leader for completing required learning hours and finishing learning modules on schedule
resolved Team HOPS concerns. - Reaching the monthly star performer award for achieving the RED RX low/high KPI to Green and best performance
- Highlighted several ping pongs within the team
Using the Power BI tool, we created a manual dashboard for Team Hops, EMOB cases, and Average Team Utilization for ticket advancement under our domain. We also prepared reports and conducted Team Audits. - Monitored employee performance to keep projects on task.
- Handled Multiple P1 and P2's with minimal time and Provided solution for major cases help in network improvement
- Supported Multiple FE's during BH and during complex time
- Experienced about multiple vendors like Huawei and Nokia Vendors
- Improved project efficiency by streamlining engineering processes and implementing innovative solutions.
- Mentored junior engineers, sharing expertise and guiding their professional development.
- Developed and maintained strong relationships with MSDM's, IM's ,ODM's,understanding their needs and delivering custom solutions.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Coached team members in techniques necessary to complete job tasks.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Received several compliments for support, cooperation, and teamwork from various teams.
- Timely and prompt resolution of problems and inquiries from internal teams and clients
- Manage Several calls to managers regarding challenges and team progress
L2 Technical Engineer
Huawei Technologies India Private Ltd
10.2020 - Current
- Role: Change Management Supervision under Q&O
- Validating the KCP’s for the change management of RFC’s and Non-RFC’s
- Auditing the approvals from customer for successful change of an RFC
- Training the team under Q&O
- Co ordinating with implementer to close activity on time without any activity breach
- Escalation and communicating with managers for the change update
- Role: RAN Integration Engineer (Tanzania Project and Saudi 5g ITC Project)
- Integrated many 5g standalone sites for ITC project and created, implemented Process and Procedures for Remote Delivery with High accuracy
- Expertise in Huawei Nodes BTS3900, BT5900, BSC6910, U2000, U2020 Solution (LLD), Integration and Troubleshooting
- Providing End to End Technical support to the team for the issues
- Expertise in License management for all Nodes, (eGBTS, NODEB, ENODEB, GNODEB, BSC, RNC)
- Generation of License file from ESDP portal and Loading to Nodes
- Monitoring of License Usage KPI and Upgrading License file according to existing Load
- NodeB and eGBTS Re-homing activity and preparation of scripts
- BTS, BSC and RNC software Version upgrade activity
- Implementation of Massive MIMO and 5G
- Creation of new templates in U2020 for alarm management and performance Management
Senior IOT Engineer
L&T Technology Services
08.2018 - 09.2020
- Involved in Remote Asset Performance Monitoring Project
- Worked in delivering different phases of project including planning, Integration, Execution, Maintenance
- Interfacing of IoT device (Logic IO Gateway) to Diesel Generator using Serial Modbus Protocol (RS485) for ignition, Running Hour, Load & Fuel Related Parameters using sensors equipped with Modbus
- Interfacing of IoT device of moving Assets (Teltonika Gateway) using Digital, Analog inputs, CANBUS protocol
- Working knowledge of IoT Strategy, Standards, Protocols
- Hands on Experience on Gateways like logic IO, Teltonika
BSS Engineer
ZTE Telecom India Pvt LTD
12.2013 - 08.2020
- Project Involved as BTS Engineer for Kerala (BSNL_PHASE-7)
- Operation & maintenance of BSS, BTS and MW
- Creation and integration of BTS (ZXSDR8900, ZXSDR8800, ZXSDR8906, ZXSDR8700), at OMCR and site end
- BTS site integration, Software up gradation and Acceptance Test
- Establishing MW links and Acceptance Test
- Fault handling & clearance through alarm monitoring
- Extraction and analysis of Daily reports and Key Performance Indicator (KPI) reports
- Coordinating for customer care complaints, helping out the RF engineer and the BTS sites in the field
- Making and analyzing KPI’s of the network to ensure maximum network availability
- Monitoring and analysis of alarms in the network elements and providing support to Field Engineers for the rectification of the concerned issues
- Helping out the engineer at the site end during integration and alarm clearing, Coordinating for Acceptance Test
- Maintaining ZTE Network and ZTE elements (BSC, BTS and MW)
- Project Involved as OMCR Engineer for Karnataka (BSNL_PHASE-7)
- Planning and monitoring KPI for the Network Expansion Projects of BSNL
- As a BTS Engineer, I commissioned around 1000 BTS, MW and Maintained the same in spice up-country region individually
- I was responsible for solving many customer complaint problems in BSNL from the past 2 years
- Planned for implementation of new features with network safety of all the GSM projects in Karnataka of ZTE telecom India PVT LTD
- Successfully managed and coordinated the completion of BSNL GU project lot 2
- Managed to successfully close all the tech issues within SLA in BSNL GU project lot 2
- Appreciated from the higher management to get Major project signed for ZTE from BSNL GU lot 3
- Monitoring & Resolution of Technical issues at zonal level for the projects/O&M
- Validate analysis on network report to diagnose hardware faults along with network performance on daily basis to ensure network KPI’s are maintained as agreed in contract
- Co - ordinate with other technical teams such as RF, P&O, Customer Technical team, other operator POI team to improve network KPI
- Interact & motivate the team members to achieve higher goal, acknowledge & appreciate the good work of the team/Individual
Education
BE - Electronics & Communication
Sai Vidya Institute of Technology
Skills
- MS Office
- Windows 7
- Windows Vista
- Windows XP
- Linux
- AWS
- Power BI
- WDT
- Cloud CME
- Net numen
- Net care
- OWS
- U2000
- U2020
- Docker
- Kubernetes
- Git
- Git Hub
- Jenkins
Disclaimer
I hereby declare that all the information furnished above is true to the best of my knowledge and belief.
Personal Information
Date of Birth: 02/03/90
Accomplishments
- Achieved Monthly star award for achieving Red KPI to Green
- Supervised team of 6+ staff members.
- Multiple appreciations from various teams for collaboration and Cooperation
Timeline
Senior Engineer
Ericsson Global Services
01.2023 - Current
L2 Technical Engineer
Huawei Technologies India Private Ltd
10.2020 - Current
Senior IOT Engineer
L&T Technology Services
08.2018 - 09.2020
BSS Engineer
ZTE Telecom India Pvt LTD
12.2013 - 08.2020
BE - Electronics & Communication
Sai Vidya Institute of Technology
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