Teena Dubey

• Work experience in WGS application, Salesforce application and in various markets like New Hampshire,New York,Maine.
• Maintained up-to-date records of employee participation in various benefits programs, ensuring accurate reporting to relevant parties as required by law or internal policy.
• Coordinated benefits-related communications with employees, including updates on plan changes, enrollment deadlines, and other pertinent information.
• Enhanced benefits program efficiency by streamlining processes and implementing new software tools.
• Managed relationships with vendors, ensuring timely delivery of services and accurate billing practices for all benefit-related activities.
• Analyzed data from multiple sources to identify trends in benefits usage and recommend adjustments as needed for optimal performance of the program.

· Experienced in Medical billing like benefit configuration, Claims adjudication, Payer claims, deny claims.

· Work experience in Facets application, Xcelys application and in various markets like Utah, Arizona, Connecticut, New Mexico, Colorado, Washington.

· Good understanding of revenue cycle management of US health care providers.

· Worked in collection of payments, billing issues, claims payment and billing queries.

· Enhanced in each client, standard operating procédures (SOPs)

· Performed regular inventory audits, completed weekly claim reports on priority basis.

· Managed all aspects of projects , manual claims including timeline, coordination with entier team

· Proficient in business process management, highly creative and customer oriented, with an overall understanding of the ‘Big Picture’

· Assisted other process analysts with automating reporting functionality using Power BI tools Power BI reporting.

· Responsible to track and publish progress report as per management’s requirement.

• Responsible to verify and include all type of benefits covered in Hospital Indemnity.

• Responsible to cross check all the digital documents and proceed to high aged claim settlements.

• Communicate with onshore designated team for any discrepancy in claimant documentation further investigation.

• Responsible to publish daily/weekly/ monthly process status reports on high aged claim settlements.

• Responsible to publish reports in Microsoft excel for Client/management review.