Tejaswi Keshavapanthula
Hyderabad
Summary
Dynamic Assistant Manager at KOTAK MAHINDRA BANK with a proven track record in financial management and customer engagement. Expert in SQL and advanced Excel, I successfully developed strategies that boosted sales and enhanced customer satisfaction. My strong communication skills fostered a loyal customer base and motivated teams to exceed project goals.
Overview
1
1
year of professional experience
Work History
Assistant Manager
KOTAK MAHINDRA BANK
Hyderabad
06.2022 - 07.2023
- Assisting with the management of the branch's financial performance
- Building and maintaining relationships with customers
- Handled customer inquiries and resolved issues promptly and effectively.
- Processed customer transactions and maintained accurate records efficiently.
- Assisted in daily branch operations and customer service activities.
- Developed strategy to increase sales and drive profits
- Skilled at working with diverse kinds of people.
- Strong track record of motivating teams to achieve project goals
- Expert at administrative processes and procedures.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Implemented organization systems for financial reports, schedules and inventory control to improve efficiency and productivity.
- Produced thorough, accurate, and timely reports of project activities.
Education
B. Tech - CSE
Matrusri Engineering College
Hyderabad05.2021
Diploma - CSE
Sri Indu Institute of Engineering
Hyderabad05.2018
Skills
- Regulatory requirements understanding
- Good communication skills
- Finacle
- HTML & CSS
- SQL
- RDBMS
- Advanced Excel
- MS Office
- Financial management
- Customer engagement
- Customer service and satisfaction
Education and Training
other
Programming languages
- Java
- .Net framework
- C programming
Languages
English,Hindi,Telugu.
Timeline
Assistant Manager
KOTAK MAHINDRA BANK
06.2022 - 07.2023
B. Tech - CSE
Matrusri Engineering College
Diploma - CSE
Sri Indu Institute of Engineering
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