Thanu Elsa Saji
Bengaluru
Summary
Results-oriented Administration and HR Manager with over 18 years of expertise in office management and human resources. Proven track record in optimizing operational efficiency across various sectors, including comprehensive vendor management, process improvement, and travel arrangements. Adept at enhancing employee engagement through effective support services and implementing robust administrative policies. Skilled in managing health insurance programs and overseeing connectivity for smooth business operations. Strong communication and negotiation abilities, coupled with a commitment to creating productive work environments. Holds a B.Com degree and an MBA in Marketing, complemented by extensive experience in team leadership and coordination.
Overview
20
20
years of professional experience
4
4
Languages
Work History
Manager Administration and HR
Ceratazit India Pvt Ltd
01.2013 - Current
- - Managed health insurance programs across India, ensuring comprehensive coverage and operational efficiency.
- - Oversaw connectivity management, enhancing data and voice services for smooth operations.
- - Directed travel management, optimizing arrangements and elevating employee engagement activities.
- - Supervised cafeteria management and housekeeping operations, fostering a conducive work environment.
- - Implemented and enforced administrative policies, ensuring compliance and operational integrity.
- - Monitored vendor services for office supplies, negotiating contracts to drive cost efficiencies.
Administrative and Executive Assistant
Crescent Builders
06.2010 - 01.2013
- - Managed comprehensive travel arrangements, including air, rail, and bus tickets, ensuring efficiency and cost-effectiveness.
- - Coordinated and scheduled meetings and discussions for the executive team, enhancing productivity and communication.
- - Provided high-level secretarial support to the Managing Director, facilitating smooth administrative operations.
- - Oversaw the management of office supplies, including stationery and printing, to ensure resource availability.
- - Monitored and maintained housekeeping activities, upholding office standards and creating a professional work environment.
Administration Executive
USI Indesign
02.2009 - 02.2010
- - Administered guest management and travel accommodations.
- - Prepared and recorded project proposals and quotations.
- - Arranged and scheduled meetings and discussions.
- - Handled vendor payments, ensuring timely processing.
Customer Service Executive cum Admin Assistant
Sterling Holiday Resorts India Ltd
04.2006 - 10.2008
- - Facilitated customer room reservations and cancellations.
- - Managed petty cash and updated customer records.
- - Arranged and coordinated meetings for the team.
- - Handled travel tasks including ticket management.
Education
MBA/PGDM -
Annamalai University
Chidambaram01.2006
B.Com - undefined
Calicut University
01.2006
12th - English
Kerala01.2001
10th - Malayalam
Kerala01.1999
Skills
General Administration
Executive Support
Ticketing
Vendor Management
Process Improvement
Office Management
Travel Management
Team Management
Communication Skills
Policy Implementation
Meeting Coordination
Employee Engagement
Health Insurance Management
Connectivity Solutions
Talent acquisition
Timeline
Manager Administration and HR
Ceratazit India Pvt Ltd
01.2013 - Current
Administrative and Executive Assistant
Crescent Builders
06.2010 - 01.2013
Administration Executive
USI Indesign
02.2009 - 02.2010
Customer Service Executive cum Admin Assistant
Sterling Holiday Resorts India Ltd
04.2006 - 10.2008
B.Com - undefined
Calicut University
12th - English
10th - Malayalam
MBA/PGDM -
Annamalai University