Hi, I’m
THILAKRAJ J
Senior AR Caller
154/4 Lakshmi Illa, Ramunni Nagar, T.Kallupatti, Madurai.
Summary
Dynamic Senior AR Caller with a proven track record at VEE HEALTHTEK, consistently exceeding collection targets. Expert in accounts receivable management and denial resolution, fostering teamwork and collaboration. Developed efficient strategies that significantly reduced aged receivables, enhancing overall departmental performance and client satisfaction.
Offering strong analytical and communication skills, and readiness to learn and develop in dynamic environment. Brings ability to quickly understand medical billing processes and adeptness in handling data entry and claims management. Ready to use and develop problem-solving and organizational skills in Desired Position role.
Overview
2
years of professional experience
Work History
VEE HEALTHTEK
Senior AR Caller
06.2024 - 2026
Job overview
- Exceeded monthly collection targets consistently by maintaining a strong understanding of each client''s specific financial situation and tailoring strategies accordingly.
- Assisted in the development of departmental policies and procedures aimed at increasing efficiency within the AR calling team.
- Reduced aged receivables significantly by proactively identifying trends and addressing potential barriers to payment collections.
- Conducted thorough research on insurance policies, ensuring accurate submission of claims for prompt reimbursements.
Omega Healthcare
AR Caller
10.2022 - 05.2024
Job overview
- Demonstrated exceptional attention to detail in reviewing EOBs and identifying errors affecting claim approvals.
- Streamlined documentation processes, enabling faster submission of accurate insurance claims.
- Assisted in training new AR Callers, providing guidance on department protocols and procedures for effective claim followup.
Omega Healthcare
AR Caller
11.2021 - 12.2022
Job overview
- Maintained strict adherence to HIPAA regulations, ensuring patient privacy and data security during all communication efforts.
- Facilitated interdepartmental communication, working closely with billing and coding teams for seamless claim processing.
- Contributed to the development of more efficient AR Caller strategies, sharing best practices within the team.
- Collaborated with team members to identify trends and address recurring billing issues.
- Expedited claim resolution by conducting thorough research on denied or underpaid claims.
Access Healthcare
AR Caller
03.2022 - 10.2022
Job overview
- Analyzed complex claim issues and collaborated with cross-functional teams to resolve disputes efficiently.
- Developed strong relationships with insurance providers, resulting in faster claims resolution and increased payment rates.
- Streamlined the AR calling process by creating a prioritized list of high-value accounts to focus on for maximum revenue impact.
- Trained new AR callers, sharing best practices and fostering a collaborative team environment for continuous improvement.
Education
Kalasalingam UniversityAnand Nagar Krishnankovil, Tamil Nadu. 626126
Bachelor of Arts from Mathematics
06.2020
Skills
Accounts receivable management
Insurance verification
Training and mentoring
HIPAA compliance
Denial resolution
Payment posting
Medical billing expertise
Teamwork and collaboration
Time management abilities
Timeline
Senior AR Caller
VEE HEALTHTEK
06.2024 - 2026
AR Caller
Omega Healthcare
10.2022 - 05.2024
AR Caller
Access Healthcare
03.2022 - 10.2022
AR Caller
Omega Healthcare
11.2021 - 12.2022
Kalasalingam University
Bachelor of Arts from Mathematics